We have fully investigated the incoming-customers-flex-chats-are-reporting-unable-to-reply issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the US via Subset of Short Codes. This incident has been resolved.
We are no longer experiencing delivery report delays when sending to C-Spire in United States on a Subset of Twilio Short Codes. This incident has been resolved.