Incident History

We are no longer experiencing SMS delivery delays when sending messages to Digicel Network In Haiti. This incident has been resolved.

We are no longer observing call failures for inbound calls to Twilio phone numbers in Philippines. This issue is now resolved.

We are no longer experiencing SMS delivery delays when sending messages to Movistar network in Mexico. This incident has been resolved

We are no longer experiencing SMS delivery delays when sending messages to CAMTEL Network in Cameroon. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to BTC Network in Botswana. This incident has been resolved.

We have fully investigated the issue with SMS delivery delays to BTC Network in Botswana triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Italy. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Digicel Network in Haiti. This incident has been resolved.

We are no longer experiencing SMS delivery failures to multiple networks in Canada for a subset of short codes. This incident has been resolved.

We have fully investigated the issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.