Incident History

We are no longer experiencing any failures with Twilio account management operations. This incident has been resolved.

We are no longer experiencing a display issue with connected phone numbers not being visible in the UI for Studio Flows in Console. This incident has been resolved.

We have fully investigated the address SID not visible in our regulatory bundles issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery failures to Vivo in Brazil via a subset of shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery failures towards multiple networks in these destinations:

Belgium Liberia Ecuador Tunisia Slovakia Poland Madagascar

This incident has been resolved.

The issue affecting Twilio high packet loss on inbound calls to Brazil phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing delivery report delays when sending to US Cellular Corp Network in the United States of America via Toll-Free. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Sercomtel Network in Brazil. This incident has been resolved.

We are experiencing SMS delivery delays when sending messages to Sercomtel Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are no longer experiencing SMS Delivery Delays and Failures when sending messages to MTN/Spacetel in Syrian Arab Republic. This incident has been resolved.