Incident History

We are no longer experiencing SMS delivery delays and failures to Celcom in Malaysia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Costa Rica. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Algar Telecom in Brazil. This incident has been resolved.

We have fully investigated the potential SMS delivery issue across multiple networks in the United States using Short Codes, which was triggered by our automated alert. It was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to AT&T Mexico in Mexico. This incident has been resolved.

We are no longer experiencing SMS delivery delays to a subset of small networks in United States of America from a subset of longcodes. This incident has been resolved.

We are no longer observing elevated rate of 63005 errors for Programmable Messaging Rest API. We are not observing more impact on templated WhatsApp messages from our partner as of 08/14/2025 9:49 PT. This incident is resolved.

We are no longer experiencing SMS delivery delays to MTN network in Benin. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures to Megafon network in Tajikistan. This incident has been resolved.