Incident History

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the Philippines. This incident has been resolved.

We have fully investigated the MMS Delivery Failures issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery failures when sending messages to Tattelecom & Mir Telecom networks in Russian Federation. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Telefonica Network in Mexico. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to DiGi in Malaysia. This incident has been resolved.

We are no longer experiencing delivery report delays H3G in Sweden. This incident has been resolved.

We are no longer experiencingSMS delivery delays when sending messages to T-Mobile in United States of America via Subset of Shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to and From AT&T Mexico. This incident has been resolved.

We have fully investigated the delay in processing inbound email messages in Conversations and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

The issue has been resolved and invoking the webhook for outgoing caller IDs resource verification is operating normally at this time.