Incident History

Issue Causing Some Webhook HTTP Requests to Timeout

Twilio Webhooks are operating normally.

On Call Engineers are Investigating an issue

We have fully investigated the Flex Insights issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

SMS Delivery Delays to Thumb Cellular Limited Partnership in United States of America

We are no longer experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. This incident has been resolved.

SMS Delivery Delays and Failures to and from Bouygues Telecom in France Via a Subset of Longcodes

We are no longer experiencing SMS delivery delays and failures in France when sending messages to Bouygues Telecom via a subset of long codes. This incident has been resolved.

SMS Delivery Delays To Guam

We are no longer experiencing SMS delivery delays when sending messages to Guam. This incident has been resolved.

SMS Delivery Delays and Failures to China Mobile Network in China

We are no longer experiencing SMS delivery delays when sending messages to China Mobile Network in China. This incident has been resolved.

SMS Delivery Delays to Altice Network for a Subset of Short Codes, Long Codes and Toll-Free Numbers in United States of America.

We are no longer experiencing SMS delivery delays when sending messages on the Altice network for a subset of Short Codes, Long Codes, and Toll-Free numbers in the United States of America. This incident has been resolved.