Incident History

We are no longer experiencing SMS delivery delays when sending messages to Dish Network. This incident has been resolved.

The issue affecting calls to and from a subset of Twilio numbers in Brazil has been resolved, and the service is functioning normally at this time.

Twilio Lookup Identity was degraded for 41 minutes between 10:31 to 11:12 Pacific Time on 08/14/2025. During this period of time customers may have experienced Lookup Identity Match returning 60608 errors. The issue has now been resolved.

We are no longer experiencing SMS delivery delays to Orange, Telefonica and Yoigo networks in Spain. This incident has been resolved.

We are no longer experiencing MMS delivery failures to AT&T Network in the US From a Subset of Short Codes. This incident has been resolved.

We are no longer experiencing MMS delivery failures sending to T-Mobile in United States of America. This incident has been resolved.

Number Provisioning, Number Configuration, Number Updates, Number Release, and Studio are now operating normally. This incident has been solved.

Issue where Messaging Logs "Export to CSV" returns empty files has been resolved and Developer Tools - Console is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Telecom Egypt Network in Egypt. This incident has been resolved.

Twilio Programmable Messaging was degraded for 61 minutes between 12:31AM and 1:32AM Pacific Time on 07/31/2025. During this period of time customers may have experienced increased SENT latencies for SMS. The issue has now been resolved.