Incident History

Twilio console and Paid Support plans are now operating normally. This incident has now been resolved.

We are no longer experiencing delivery report delays receiving messages to Kosovo’s Ipko Network. This incident has been resolved.

We are no longer experiencing delivery report delays T-Mobile Network in the United States. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Freedom Network in Canada. This incident has been resolved.

We have fully investigated the duplicate porting orders issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Shelcomm network in the US. This incident has been resolved.

The issue affecting AccSec - Canada API Errors has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery receipt delay when sending messages to multiple networks in US over a subset of short code. This incident has been resolved.

We have fully investigated the SMS Delivery Failures to Multiple Networks in Multiple Countries issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing MS delivery delays when sending messages to Xl Axiata Network in Indonesia. This incident has been resolved.