We have fully investigated the issue regarding SMS Delivery Failures to Multiple Networks in United Arab Emirates via a subset of Alphanumeric Sender IDs, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Twilio Network was degraded between 10:12 AM and 11:25 AM Pacific Time on 31/10/2024. During this period of time, customers may have experienced delivery failure and delays to T-Mobile in Czech Republic. The issue has now been resolved.
This incident was indetified to be invalid.
We are no longer experiencing MMS delivery delays and failures when sending messages to Multiple Networks in United States of America via subset of Longcodes. This incident has been resolved.
We are no longer experiencing SMS Delivery Report Delays to Multiple Networks in United States of America via Subset of Shortcodes. This incident has been resolved.
We are no longer observing SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. This incident has been resolved.
We are no longer experiencing SMS delivery report delays to Globe Network in Philippines. This incident has been resolved.
We are no longer experiencing MMS delivery receipt delays to Verizon network in US via Toll Free. This incident has been resolved.
We have fully investigated the SMS Delivery Delays to Verizon Network in United States issue triggered by our automated alert, and it was determined that there is no customer affected. All systems are operational.