Incident History

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in United States of America via Subset of Shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays to Verizon Network in the US for a subset of Toll Free Numbers. This incident has been resolved.

Verify Push and TOTP were degraded for 9 minutes between 07:50 and 07:59 Pacific Time on 10/30/2024. During this period of time customers may have experienced issues with elevated number of 5xx errors when trying to create a new entity or factor. The issue has now been resolved.

We have fully investigated the issue restoring a specific subset of deleted numbers, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We have fully investigated the issue of unable to deploy functions using CLI, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Twilio Rest API Voice Calls was degraded for 52 sec between 22:13:30 to 23:14:22 UTC on 10/29/2024. During this period of time customers may have experienced error code 502. The issue has now been resolved.

The issue affecting inbound calls to subset of Twilio phone numbers in Mexico has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Beeline network in Tajikistan. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Irancell And Rightel Network in Iran. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telekom Srbija network in Serbia. This incident has been resolved.