Incident History

We are no longer experiencing SMS delivery failures to Movicel Network in Angola. This incident has been resolved.

We are no longer experiencing MMS delivery failures from multiple networks in United States of America to a subset of shortcodes. This incident has been resolved.

The issue affecting call failures to multiple networks in Brazil from a subset of Twilio's phone numbers has been resolved, and the service is functioning normally at this time.

The issue affecting increased latency for Messaging Logs as well as a low volume of 5XX errors has been resolved, and the service is functioning normally at this time.

The issue with Channel Orchestrated Messages fallback has been resolved, and the service is functioning normally at this time.

The issue with Virtual Phones in Console has been resolved and it is operating normally at this time.

This was a duplicate incident, the issue was addressed in https://status.twilio.com/incidents/zxlw67ys85s7. Services are operating normally at this time.

We are actively working to resolve the issue with our carrier partner and a Status page has been posted.

We are no longer experiencing SMS delivery delays to multiple networks in South Africa. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia via a subset of long codes. This incident has been resolved.