Incident History

The issue affecting outbound call failures to and from Twilio Spain phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays and failures when sending messages from and to multiple networks in Spain. This incident has been resolved.

The issue affecting inbound calls to Twilio Brazil phone numbers has been resolved, and the service is functioning normally at this time.

The issue impacting the deployment of new builds in Functions and Assets has been resolved and is operating normally at this time.

Twilio SMS Delivery to ATT was degraded for 1 minute between 12:00 PM and 12:01 PM Pacific Time on 04/15/2025. During this time, some customers may have experienced SMS messages appearing stuck in a "SENT" state. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the SurfTelecom Network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile (formerly Metro PCS Wireless) in the United States of America over a subset of short codes.This incident has been resolved.

Scheduled maintenance is still in progress, and during this window, there could be intermittent delays and failures delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.

We are no longer experiencing SMS delivery delays when sending messages to Entel in Peru. This incident has been resolved.

The issue with account security for Canada AP has been resolved and is operating normally at this time.