Incident History

Minor Issue Impacting Some Parts of Twilio Console Functionality.

This incident is now resolved. The Twilio console is fully operational, and all services are functioning normally.

1787723436 - 1787743444 Resolved

SMS and MMS Delivery Delays From a Subset of Twilio Long Codes to Multiple Networks in Australia

The incident has been resolved and SMS and MMS delivery from a subset of Twilio Long Codes to affected networks in Australia is operating normally.

1787714958 - 1787743520 Resolved

SMS Delivery Receipt Delays from Twilio to Multiple Networks in Brazil

The incident has been resolved and SMS delivery receipts from Twilio to affected networks in Brazil are operating normally.

1787703789 - 1787743564 Resolved

SMS Delivery Receipt Delays from Twilio to Globe Philippines

The incident has been resolved and SMS delivery receipts from Twilio to Globe network subscribers in the Philippines are operating normally.

1787700935 - 1787729595 Resolved

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Ufone Pakistan

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Ufone network subscribers in Pakistan is operating normally.

1787699937 - 1787726300 Resolved

SMS Delivery Receipt Delays from Twilio to Telefonica Chile

The incident has been resolved and SMS delivery receipts from Twilio to Telefonica network subscribers in Chile are operating normally.

1787697266 - 1787724232 Resolved

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Drillisch 1&1 Germany

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany is operating normally.

1787688171 - 1787701784 Resolved

MMS Delivery Delays from a Subset of Twilio Long Codes to Videotron Canada

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Videotron network subscribers in Canada is operating normally.

1787687737 - 1787700921 Resolved

Retroactive Incident: Elevated Latencies on Messaging Logs API

Twilio Messaging Logs API was degraded intermittently between 07/25/2026 and 08/23/2026. During this period of time customers may have experienced intermittent elevated latency when trying to call the Messaging Logs API. The issue has now been resolved.

1787683033 - 1787683033 Resolved

SMS Delivery Failures from Twilio Phone Numbers to MTN Zambia

The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia is operating normally.

1787681229 - 1787724135 Resolved
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