Incident History

We are no longer experiencing delivery report delays when sending to A1 Network in Serbia. This incident has been resolved.

The issue with Meta Content Template Category Events has been resolved.

We have experienced SMS Delivery Degradation for 20 minutes between Apr 14, 10:05 am – Apr 14, 10:25 am Pacific Time. During this period of time customers may have experienced SMS Delivery Failure To Multiple US Networks Via a Subset of Short Codes. The issue has now been resolved.

The issue affecting intermittent SMS Delivery Delays to 9mobile in Nigeria has been resolved, and the service is functioning normally at this time.

The issue affecting Flex Billing model change broken for trial accounts. Has been resolved, and the service is functioning normally at this time.

The issue affecting intermittent sending messages to Djibouti Telecom Network In Djibouti has been resolved, and the service is functioning normally at this time.

The issue causing errors with AccSec UK API Error has been resolved and the service is functioning normally at this time.

SMS Delivery Delay to AT&T Network in United States of America between 2025/04/09 07:25 UTC and 2025/04/09 07:31 UTC. During this period of time customers may have experienced SMS Delivery Delay to AT&T Network in United States of America. The issue has now been resolved.

We are no longer experiencing SMS delivery failures to Safaricom in Ethiopia. This incident has been resolved.

The issue causing errors with AccSec - US API has been resolved, and the service is functioning normally at this time.