Incident History

We are no longer experiencing SMS delivery delays when sending messages to Tigo Network in Chad. This incident has been resolved.

We are no longer experiencing SMS delivery delays to AT&T Network in the United States via a subset of long codes. This incident has been resolved.

The issue affecting inbound calls to a subset of Twilio Thailand phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Benin. This incident has been resolved.

The issue affecting inbound calls to Twilio Turkey phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays to a subset of small networks in the United States of America via a subset of short codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Globe in Philippines. This incident has been resolved.

Twilio Messaging was degraded for 3 minutes between 03:41 and 03:44 Pacific Time on 07/16/2025. During this period of time customers using AWS SNS may have experienced failed messaging callbacks. The issue has now been resolved.