SMS Delivery Delays to Smart Network in Philippines
We are no longer experiencing MMS/SMS delivery delays when sending messages to Smart Network in Philippines. This incident has been resolved.
Incident History
Flex Account Creation Issue via Admin Center
Account creation issue has been resolved and Twilio Flex is operating normally at this time.
Message Creation Using Content Templates Impacted
This incident has been resolved.
KYC Service is Failing in Germany
Issue has been resolved and KYC Service in Germany is operating normally at this time.
SMS Delivery Delays to Twilio Phone Numbers in Puerto Rico Over a Subset of Long Code
We are no longer experiencing SMS delivery delays when sending messages to Twilio Phone Numbers in Puerto Rico over a subset of Long Code. This incident has been resolved.
SMS Delivery Delays to Ethio Telecom Network in Ethiopia
We are no longer experiencing SMS delivery delays when sending messages to Ethio Telecom Network in Ethiopia. This incident has been resolved.
Meta’s WhatsApp Cloud API Outage Affecting Outbound Message Statuses and Inbound Messages
This incident has been resolved.
Elevated HTTP 403 Errors Affecting Twilio.com
Twilio.com was degraded for 13 minutes minutes between 09:03 AM and 09:16 Pacific Time on 10/14/2024. During this period of time customers may have experienced error 403 on twilio.com, customers.twilio.com and segment.com. The issue has now been resolved.
Whatsapp Messages Stuck in Queue Status
The issue causing WhatsApp Messages stuck in Queue has been resolved and the service is operating normally at this time.
MMS Delivery Delays and Failures to Multiple Networks in the US From a Subset of Shortcodes
We are no longer experiencing MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. This incident has been resolved.