Incident History

We are no longer experiencing SMS delivery delays when sending messages to Telefonica O2 network in Germany. This incident has been resolved.

The issue affecting call failures to and from a subset of Twilio Malaysia phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays and failures when sending messages to multiple networks in Spain. This incident has been resolved.

We are no longer experiencing delays in Deepgram transcription completions, and this incident is now resolved.

We are no longer experiencing delivery report delays when sending messages to Etisalat in Egypt. This incident has been resolved.

The Twilio Programmable Messaging API is partially degraded for 50secs from Oct 2nd, 2024, 13:46:10 UTC to Oct 2nd, 2024, 13:47:00 UTC . During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been mitigated.

We are no longer experiencing SMS delivery delays and failures to the BTC network in Botswana. This incident has been resolved.

We are no longer experiencing issues with Event Streams where events are being delivered with increased latency. The incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro network in Honduras. The incident has been resolved.

We are no longer experiencing SMS delivery failures to du in United Arab Emirates. This incident has been resolved.