Incident History

SMS Delivery Delays to Multiple Networks in Italy

We are no longer experiencing SMS delivery delays to multiple networks in Italy. This incident has been resolved.

1733416065 - 1733425939 Resolved

SMS Delivery Failures to Hungary, Austria and Czech Republic Networks via Subset of Domestic Sender IDs

We are no longer experiencing SMS delivery delays to and from Hungary, Austria, and the Czech Republic via a subset of domestic Sender IDs. This incident has been resolved.

1733400978 - 1733415556 Resolved

On Call Engineers are Investigating an issue with AccSec AT&T US API Errors

We have fully investigated the AccSec AT&T US API errors triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1733361564 - 1733362509 Resolved

SMS Delivery Delays to Spark in New Zealand

We are no longer experiencing SMS delivery delays to Spark in New Zealand. This incident has been resolved.

1733352036 - 1733361931 Resolved

SMS delivery report delays to Google voice Network in United States

We are no longer experiencing delivery report delays when sending messages to Google Voice Network. This incident has been resolved.

1733342318 - 1733545120 Resolved

SMS Delivery delays to Aliv Network in Bahamas

We are no longer experiencing SMS delivery delays when sending messages to Aliv Network in Bahamas. This incident has been resolved.

1733335062 - 1733417784 Resolved

Increased 5xx error rate affecting Studio API endpoints.

Our engineers have identified an issue with the Twilio API Gateway that caused an increased rate of 5xx errors impacting Studio API endpoints from 8:47:52 PT to 9:02:46 PT. The impacted service has been rolled back and impact mitigated.

1733334627 - 1733334627 Resolved

Elevated 400 Errors on Conversations API for Requests Without Service SID

The elevated 400 errors with the Conversations API have been resolved and the API is now operating normally. This incident has been resolved.

1733311815 - 1733318136 Resolved

SMS Delivery Delay & Failure To Sercomtel Network In Brazil

We are no longer experiencing SMS delivery delays & failures to Sercomtel Network in Brazil. This incident has been resolved.

1733296177 - 1733355144 Resolved

Drop in Data Sessions with Super SIM

Active data sessions on Super SIM has been resolved and it is operating normally at this time.

When Start: Wednesday, December 04, 2024, 06:14 UTC / Wednesday, December 04, 2024, 01:14 EST (UTC-5) End: Wednesday, December 04, 2024, 08:19 UTC / Wednesday, December 04, 2024, 03:19 EST (UTC-5)

1733294997 - 1733303192 Resolved
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