Increased Latency In Console
Console Latency has been resolved and Account Settings and Usage pages and API are operating normally at this time.
Incident History
SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Long Codes to LIME Cayman Islands
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Senders and Long Codes to LIME network subscribers in Cayman Islands is operating normally.
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Tigo Colombia
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Tigo network subscribers in Colombia are operating normally.
SMS Delivery Failures from Twilio to Datora Brazil
The incident has been resolved and SMS delivery from Twilio to Datora network subscribers in Brazil is operating normally.
Message Logs Performance Issues
Latency for subsets of traffic has been resolved and Messaging Logs is operating normally at this time.
Intermittent Failures to Update Call Recordings
In progress call recording and call modification are operating normally at this time. This incident has been resolved.
On Call Engineers are Investigating
We have fully investigated the Event Streams issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) United States
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States is operating normally.
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines
The incident has been resolved and SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines are operating normally.
Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong
The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.