Incident History

The issue affecting calls to a subset of Canadian Twilio local and toll-free numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing message delivery delays for messages sent via WhatsApp. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple US networks via a subset of short codes. This incident is resolved.

We have fully investigated the WhatsApp issue and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS Delivery Delays to Viettel in Burundi. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery failures to Novatel in Slovenia via a subset of longcodes & alphanumeric numbers. The incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the Telenor Network in Pakistan. The incident has been resolved.

We are no longer experiencing SMS delivery failures when sending to the Naxtel network in Azerbaijan. This incident has been resolved.

The issue affecting inbound calls to Twilio Israel phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing failures when sending RCS messages to AT&T phone numbers added to the Sender as a test device. This incident has been resolved.