Incident History

SMS Delivery Failures to Multiple Networks in Multiple European and Asian Countries

We are no longer experiencing SMS delivery failure to multiple networks in multiple European and Asian countries. This incident has been resolved.

SMS Delivery Delays and Failures to MTN in Afghanistan

We are no longer experiencing SMS Delivery Delays and Failures to MTN in Afghanistan. This incident has been resolved.

SMS Delivery Delays to Smart Network in Philippines via Domestic Pre-Registered Sender ID

We are no longer experiencing SMS delivery delays when sending messages to Smart Network in Philippines via domestic pre-registered sender ID. This incident has been resolved.

SMS Delivery Delays To Telecom of Kosovo J.S.C (Vala) Network In Kosovo

We are no longer experiencing SMS delivery delays when sending messages to Telecom of Kosovo J.S.C (Vala) Network In Kosovo. This incident has been resolved.

On Call Engineers are Investigating an issue with Delivery delays from SC

We have fully investigated the delivery delays from SC issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

SMS Delivery Delays to Telenor Network in Hungary

We are no longer experiencing SMS delivery delays to Telenor Network in Hungary. This incident has been resolved.

On Call Engineers are Investigating an issue with CTM Numbers Ported are Losing Campaign Details out of the Numbers

We have fully investigated the CTM numbers ported are losing campaign details out of the numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.