Incident History

SMS Delivery Receipt Delays from Twilio to Telefonica Chile

The incident has been resolved and SMS delivery receipts from Twilio to Telefonica network subscribers in Chile are operating normally.

1787697266 - 1787724232 Resolved

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Drillisch 1&1 Germany

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany is operating normally.

1787688171 - 1787701784 Resolved

MMS Delivery Delays from a Subset of Twilio Long Codes to Videotron Canada

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Videotron network subscribers in Canada is operating normally.

1787687737 - 1787700921 Resolved

Retroactive Incident: Elevated Latencies on Messaging Logs API

Twilio Messaging Logs API was degraded intermittently between 07/25/2026 and 08/23/2026. During this period of time customers may have experienced intermittent elevated latency when trying to call the Messaging Logs API. The issue has now been resolved.

1787683033 - 1787683033 Resolved

SMS Delivery Failures from Twilio Phone Numbers to MTN Zambia

The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia is operating normally.

1787681229 - 1787724135 Resolved

Voice Call Failures from Network Subscribers to a Subset of Twilio Portugal Phone Numbers

The incident has been resolved and voice calls from network subscribers to a subset of Twilio Portugal Phone Numbers are operating normally.

1787676088 - 1787691131 Resolved

SMS Delivery Receipt Delays From a Subset of Twilio Long Codes to Multiple Networks in Mexico

The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to affected networks in Mexico are operating normally.

1787673450 - 1787681312 Resolved

Missing or Delayed Alert Notifications for Messaging Traffic Anomalies

The issue affecting Intelligent Alerts has been resolved. Alert notifications have fully resumed. We apologize for any disruption.

1787672706 - 1787675797 Resolved

Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil are operating normally.

1787664006 - 1787867559 Resolved

MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States

The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.

1787646259 - 1787659957 Resolved
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