Incident History

We are no longer experiencing SMS delivery failures to multiple networks in Mexico. This incident has been resolved.

We are no longer seeing service degradation with Voice and Video. The incident has been resolved.

We are no longer experiencing SMS delivery delay & failure to Bouygues Telecom Network in France. This incident has been resolved.

We are no longer experiencing SMS delivery to and from Singapore via Subset of Longcode. This incident has been resolved.

We are no longer experiencing delays publishing debugger alerts for a subset of Voice errors. This incident has been resolved.

We are no longer experiencing call failures to a subset of Twilio's Toll Free numbers from Canadian Network Subscribers. This incident has been resolved.

We are no longer experiencing SMS delivery failures when sending messages to Movicel network in Angola. This incident has been resolved.

We are currently experiencing issues with our Organization Public API endpoints, where requests are returning a 401 Unauthorized status due to an unexpected error in our token generation process. This is affecting users who rely on the Organization Public API for accessing organizational data. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are no longer experiencing delivery report delays when sending messages to multiple networks in Turkey via a subset of Twilio numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Orange network in Mali. This incident has been resolved.