Incident History

We are no longer experiencing SMS delivery delays when sending messages to Bitel network in Peru. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica in Colombia. This incident has been resolved.

Twilio Programmable Messaging API and Verify were degraded for 5 minutes between 06:03 and 06:08 Pacific Time on 12/02/2024. During this period of time, customers sending messages may have received 5xx's in API responses. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Beeline Network in Tajikistan. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Tele2 network in Sweden. This incident has been resolved.

We are no longer experiencing SMS delivery failures to and from Twilio Ireland phone numbers. This incident has been resolved.

We are no longer experiencing SMS delivery failures to a subset of phone numbers in Brazil. This incident has been resolved.

We are still experiencing SMS delivery report delays to Verizon Wireless in the US via subset of Short-code numbers, however, since there are several networks impacted, we’re resolving this post, and we’re consolidating all impacted networks into one post. You can check the status of this at https://status.twilio.com/incidents/cl05dsxgsx2n.

We are no longer experiencing delivery report delays when sending to Verizon Wireless in the US via Twilio Short Codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Belgium. This incident has been resolved.