Incident History

We are experiencing SMS delivery delays when sending messages to Zain/CelTel in Niger. This incident has been resolved.

This incident has been resolved and Platform Webhooks are operating normally at this time.

Our monitoring systems have detected a potential issue with Platform Webhooks functionality. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Voice was degraded for 2 hours between 10:00 PM and 12:00 AM Pacific Time on 02/02/2026. During this period of time customers may have experienced Call quality issue from subscribers in Canada and United states of America via a subset of Long codes. The issue has now been resolved.

We are no longer experiencing SMS delivery failures when sending to United Wireless in United States from Toll-Free Numbers. This incident has been resolved.

We are no longer experiencing SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Azi Communications Network in Israel. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures to Claro network in Puerto Rico. This incident has been resolved.

We are no longer experiencing SMS delivery delays to Tim network for a subset of long codes in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays to Orange network in Cameroon. This incident has been resolved.