Incident History

Programmable Messaging API HTTP 5xx Errors

The Twilio Programmable Messaging API was partially degraded for 1 minute on August 4th, 2025 between 11:34AM and 11:35AM PST. During this period of time, customers sending messages may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

1754336519 - 1754336519 Resolved

SMS Delivery Failures To AmericaNet Network In Brazil

We are no longer experiencing SMS delivery failures to AmericaNet Network In Brazil. This incident is resolved.

1754329291 - 1754351412 Resolved

SMS Delivery Failures to FarEasTone in Taiwan, Province of China

We are no longer experiencing SMS delivery failures to FarEasTone in Taiwan, Province of China. This incident is resolved.

1754327764 - 1754345714 Resolved

SMS Delivery Failures on Multiple Mobile Network in Malaysia

We are no longer experiencing SMS delivery failures to Mobile networks in Malaysia. This incident has been resolved.

1754300679 - 1754310148 Resolved

SMS Delivery Delays and Failures When Sending Messages to Multiple Countries in Central Asia

We are no longer experiencing SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. This incident has been resolved.

1754295718 - 1754358131 Resolved

Voice Call Quality Issues To A Subset of Twilio Japan Phone Numbers

The issue affecting voice call quality issues to a subset of Twilio Japan Phone Numbers has been resolved, and the service is functioning normally at this time.

1754274243 - 1754285008 Resolved

SMS Delivery Delays to Bouygues Telecom in France

We are no longer experiencing SMS delivery delays when sending messages to Bouygues Telecom in France. This incident has been resolved.

1754228487 - 1754274554 Resolved

Transcriptions for Voicemail Through VoiceBase are Delayed

The issue with delayed Voice Recording transcripts through VoiceBase has been resolved and is operating normally at this time.

1754226749 - 1754252882 Resolved

Inbound Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland

The issue affecting inbound call failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland has been resolved, and the service is functioning normally at this time.

1754221586 - 1754256208 Resolved

SMS Delivery Delays and Failures to LG U+ Network in South Korea

We are no longer experiencing SMS delivery delays when sending messages to LG U+ network in South Korea. This incident has been resolved.

1754104343 - 1754123782 Resolved
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