Incident History

SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to U Mobile Malaysia

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to U Mobile network subscribers in Malaysia is operating normally.

1778520179 - 1778567768 Resolved

RCS Message Delivery Delays via AT&T

The issue with delays in RCS message delivery to ATT devices has been resolved and RCS message delivery is operating normally at this time.

1778516230 - 1778540054 Resolved

Voice Call Audio Quality Degradation between a Subset of Twilio United States Phone Numbers and T-Mobile in United States

The incident has been resolved and voice calls between a subset of Twilio United States Phone Numbers and T-Mobile network subscribers in the United States are operating normally.

1778515466 - 1778706695 Resolved

Conversations Classic Customers Can Experience Issues With Delivery Receipts Functionality

Issue with Conversations Classic has been resolved and delivery receipts functionality is operating normally at this time.

1778512653 - 1778516793 Resolved

SMS Delivery Delays from Twilio to Panhandle Telecommunication Systems Inc. United States

The incident has been resolved and SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States is operating normally.

1778505127 - 1778516926 Resolved

One Console Billing Insights Usage Summary Page Is Broken

Twilio Billing insights usage Summary page in Twilio new Console was degraded for 90 minutes between 10:58 and 12:28 Pacific Time on 05/11/2026. During this period of time customers may have experienced a broken page. The issue has now been resolved.

1778504955 - 1778504955 Resolved

SMS Delivery Delays from a Subset of Twilio Long Codes and Toll-Free Numbers to AT&T United States

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes and Toll-Free Numbers to AT&T network subscribers in the United States is operating normally.

1778504722 - 1778547893 Resolved

SMS Delivery Receipt Delays from Twilio to Axiata in Bangladesh, Indonesia, and Cambodia

The incident has been resolved and SMS delivery receipts from Twilio to Axiata network subscribers in Bangladesh, Indonesia, and Cambodia are operating normally.

1778501652 - 1778513275 Resolved

Intelligent Alerts Currently Unavailable

The issue with Intelligent Alerts has been resolved and the service is operating normally at this time. We will continue to ensure system stability.

1778484475 - 1778491582 Resolved

SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to CAMTEL Cameroon

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon is operating normally.

1778477845 - 1778516545 Resolved
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