Twilio SMS was degraded for 12 minutes between 03:23 and 03:35 Pacific Time on 03/26/2026. During this period of time, customers may have experienced SMS delivery delays from a subset of Twilio Phone Numbers to Australia. The issue has now been resolved.
The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries in Mexico, Bangladesh, Pakistan and Azerbaijan is operating normally.
The issue affecting inbound calls call failures from network subscribers in Lithuania to Twilio Lithuania Phone Numbers has been resolved, and the service is functioning normally at this time.
Our engineers have confirmed full recovery for the issue causing errors and message delays on the WhatsApp channel for Verify. This incident is resolved.