Incident History

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Australia

Twilio SMS was degraded for 12 minutes between 03:23 and 03:35 Pacific Time on 03/26/2026. During this period of time, customers may have experienced SMS delivery delays from a subset of Twilio Phone Numbers to Australia. The issue has now been resolved.

1774521973 - 1774522384 Resolved

SMS Delivery Failures from Twilio to Viettel Viet Nam

We are no longer experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. This incident is now resolved.

1774517052 - 1774535889 Resolved

SMS Delivery Delays From a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries

The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries in Mexico, Bangladesh, Pakistan and Azerbaijan is operating normally.

1774497152 - 1774497152 Resolved

Voice Call Failures from Lithuania to Twilio Lithuania Phone Numbers

The issue affecting inbound calls call failures from network subscribers in Lithuania to Twilio Lithuania Phone Numbers has been resolved, and the service is functioning normally at this time.

1774495221 - 1774514840 Resolved

SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Vodafone Italy

We are no longer experiencing SMS delivery delays when sending messages to Vodafone network subscribers in Italy. This incident has been resolved.

1774484540 - 1774554114 Resolved

Delayed Account Reactivations

We are no longer experiencing issues with Automatic Account Reactivations following successful payments. This incident has been resolved.

1774477035 - 1774525044 Resolved

SMS Delivery Receipt Delays from Twilio to DigiTel Venezuela

The incident has been resolved and SMS delivery receipts from Twilio to DigiTel network subscribers in Venezuela are operating normally.

1774475609 - 1774494483 Resolved

On Call Engineers are Investigating 503 Responses to Billing Endpoints

This incident has been resolved.

1774472354 - 1774472635 Resolved

Register workflows failing with meta 403 code

Our engineers have confirmed fully recovery with WhatsApp Sender Onboarding. This incident is resolved.

1774464153 - 1774475963 Resolved

Increase errors in whatsapp channel for verify

Our engineers have confirmed full recovery for the issue causing errors and message delays on the WhatsApp channel for Verify. This incident is resolved.

1774458375 - 1774472781 Resolved
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