Incident History

SMS Delivery Delays to Novatel in Slovenia via Subset of Longcodes & Alphanumeric Numbers

We are no longer experiencing MMS/SMS delivery failures to Novatel in Slovenia via a subset of longcodes & alphanumeric numbers. The incident has been resolved.

1754653392 - 1754672419 Resolved

SMS Delivery Delays and Failures To Telenor Network In Pakistan

We are no longer experiencing SMS delivery delays when sending messages to the Telenor Network in Pakistan. The incident has been resolved.

1754643382 - 1754674459 Resolved

SMS Delivery Failures to the Naxtel Network in Azerbaijan

We are no longer experiencing SMS delivery failures when sending to the Naxtel network in Azerbaijan. This incident has been resolved.

1754602965 - 1754614645 Resolved

Call Failures to a Subset of Twilio Phone Numbers in Israel

The issue affecting inbound calls to Twilio Israel phone numbers has been resolved, and the service is functioning normally at this time.

1754597958 - 1754623672 Resolved

RCS Messages Sent to AT&T Test Recipients are Failing for All Customers

We are no longer experiencing failures when sending RCS messages to AT&T phone numbers added to the Sender as a test device. This incident has been resolved.

1754593656 - 1754614518 Resolved

SMS Delivery Delays to MTN Nigeria

We are no longer experiencing SMS delivery delays when sending messages to MTN Nigeria. This incident has been resolved.

1754589488 - 1754606073 Resolved

WhatsApp Messages Delayed Intermittently

Twilio WhatsApp was degraded for 1 hour 26 minutes between 14:10 and 15:36 Pacific Time on 08/06/2025. During this period of time customers may have experienced delays in sending WhatsApp messages. The issue has now been resolved.

1754583345 - 1754583345 Resolved

SMS Delivery Reports Delay to Multiple Networks in United States of America via Subset of Shortcodes

We are no longer experiencing SMS delivery failures to multiple networks in the United States of America. This incident has been resolved.

1754574894 - 1754586520 Resolved

SMS Delivery Delays To MTN Network in Ivory Coast

We are no longer experiencing MMS/SMS delivery failures when sending messages to the MTN Network in Ivory Coast. This incident has been resolved.

1754517899 - 1754556160 Resolved

Call Quality Issues to a Subset of Twilio United Kingdom Phone Numbers

The issue causing missing audio and silent calls to a subset of Twilio UK phone numbers has been resolved, and the service is functioning normally at this time.

1754505354 - 1754523371 Resolved
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