Incident History

All Twilio services impacted by the AWS outage affecting the US-1 Region have recovered and are operating as intended. This incident has been resolved.

We are still experiencing issues with Video Rooms, Video Recordings and Media Compositions are down, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

We are still experiencing issues with Event Streams cannot create new subscriptions or sinks, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

This incident has been resolved.

We are still experiencing issues with Studio: 5xx from Workflow Gateway and Workflow Engine, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Evatis network in Djibouti. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. This incident has been resolved.

We continue experiencing SMS delivery delays when sending messages to Bitel Network in Peru. We have reached out to all impacted customers individually for further follow-ups.

We are no longer experiencing SMS delivery delays when sending messages to Etisalat network in Egypt. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Tigo Network in Honduras and Guatemala. This incident has been resolved.