Twilio Programmable Voice, Messaging, Video, PSTN Connectivity and Webhooks were degraded for 46 minutes between 07:34 and 08:20 Pacific Time on 11/12/2025. During this period of time customers may have experienced poor audio and potential dropped calls and delay in response times. The issue has now been resolved.
We are no longer experiencing SMS delivery delays when sending messages to T-Mobile Network in United States of America. This incident has been resolved.
We are no longer experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. This incident has been resolved.
This incident related to SMS delivery failures to a subset of phone numbers in Israel was resolved prematurely. Please refer to https://status.twilio.com/incidents/v5rmn23vs1my for further updates. We apologize for the inconvenience and for any confusion this may have caused.
We are no longer experiencing SMS delivery delays when sending messages to Claro in Puerto Rico. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Tigo in Honduras. This incident has been resolved.
We are no longer experiencing SMS delivery delays and failures when sending messages to AT&T in Mexico via a subset of shortcodes. This incident has been resolved.
We are no longer experiencing SMS delivery failures and delivery delays to Moov net in Togo. This incident has been resolved.
We are no longer experiencing SMS Delivery Delays to Movistar Network in Chile. This incident has been resolved.
We are no longer experiencing SMS Delivery Failures to Econet Network in Zimbabwe. This incident has been resolved.