Twilio Programmable SMS was degraded for 58 minutes between 11:32 and 12:30 Pacific Time on 01/23/2026. During this period of time customers may have experienced SMS Delivery Failures to Claro Network in Costa Rica. The issue has now been resolved.
We have fully investigated the SMS Delivery Failures to Claro Network in Costa Rica issue triggered by our automated alert, and it was determined that the issue is now resolved. All systems are operational.
We are no longer experiencing SMS delivery delays and failures when sending messages to Orange / Altice in Dominican Republic. This incident has been resolved.
The issue affecting inbound calls from network subscribers to a subset of Twilio's Spain phone numbers has been resolved, and the service is functioning normally at this time.
We are no longer experiencing SMS delivery delays when sending messages from Twilio Philippines phone number to multiple networks in the Philippines via a subset of long codes. This incident has been resolved.