Twilio Voice API was degraded for 10 minutes minutes between 10:41 and 10:51 Pacific Time on 11/7/2025. During this period of time, customers may have experienced failures when attempting to stop recordings and modify call APIs, which prevented users from managing active call sessions. The issue has now been resolved.
We have fully investigated the issue related to new Toll Free verification request, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
We are no longer experiencing MMS Delivery Delay to Bell Network in Canada for a subset of Long Codes. This incident has been resolved.
Connect Stream in Voice Media Streams functionality is operating normally at this time.
This incident has been resolved.
The issue affecting SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode has been resolved.
The Video Service’s connectivity issue with DynamoDB is operating normally at this time.
Our monitoring systems have detected a potential issue with Video RTC Services is intermittently unresponsive. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are no longer experiencing SMS Delivery Delays to XPhone Network in Israel. This incident has been resolved.
This incident has been resolved.