Incident History

User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States

The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for T-Mobile in the United States is operating normally.

1778141616 - 1778146827 Resolved

SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in Europe

The incident has been resolved and SMS delivery from Twilio to Multiple Networks in Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde is operating normally.

1778141231 - 1778714465 Resolved

User Authentication Identity Gateway API Failure Increase for PacificEast in United States

The incident has been resolved and User Authentication Identity Gateway API failure increase for PacificEast in the United States is operating normally.

1778127122 - 1778138460 Resolved

Customers Unable to Select Address in Drop Down During Phone Number Purchase

We determined this as a false positive incident. All services are now operating normally at this time.

1778108423 - 1778113381 Resolved

Voice Call Failures from Twilio Phone Numbers to Spain

The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Spain are operating normally.

1778107295 - 1778107295 Resolved

RCS inbound message delivery failures for iOS devices

Our engineers have monitored the fix and confirmed the issue with inbound RCS message delivery failures affecting iOS devices in conversation threads older than a few minutes has been resolved. All services are now operating normally at this time.

1778097902 - 1778107963 Resolved

On Call Engineers are Investigating a Flex Issue

We have fully investigated the Flex issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

1778086654 - 1778087753 Resolved

Voice Call Failures From Twilio to Multiple Networks in Spain

The issue affecting intermittent Voice Call failures from Twilio to Multiple networks in Spain, and the service is functioning normally at this time.

1778084864 - 1778106559 Resolved

SMS Delivery Delays from Twilio to Telenor Pakistan

The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally.

1778066241 - 1778080709 Resolved

Error When Submitting Tickets on help.twilio.com

The issue with submitting support tickets on help.twilio.com has been resolved and is operating normally at this time.

1778065305 - 1778073800 Resolved
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