Incident History

Subset of Customers Experiencing Errors in Twilio CLI Deployment

The issue towards Twilio CLI deployment for a subset of customers has now been resolved.

1743018405 - 1743039032 Resolved

Potential Issue Affecting Inbound Calls To A Subset of Toll-Free Numbers in the US

We have fully investigated the potential issue impacting inbound calls from Canada to subset of US Toll-Free numbers and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

1743013314 - 1743015706 Resolved

SMS Delivery Report Delays to Telekom Romania Network in Romania

We are no longer experiencing SMS delivery delays to Telekom Romania Network in Romania. The incident has been resolved.

1742993475 - 1743007928 Resolved

SMS Delivery Report Delays to Multiple Networks in United States of America

We are no longer experiencing SMS delivery report delays to multiple networks in the United States of America via a subset of Short codes and Long codes.. The incident has been resolved.

1742989971 - 1742996131 Resolved

Failures With Account Management Operations

We are no longer experiencing any failures with Twilio account management operations. This incident has been resolved.

1742973392 - 1742976519 Resolved

Connected Phone Numbers not being Displayed for Studio Flows in Console

We are no longer experiencing a display issue with connected phone numbers not being visible in the UI for Studio Flows in Console. This incident has been resolved.

1742937786 - 1742948780 Resolved

On Call Engineers are Investigating an issue with the Address SID not visible in our Regulatory Bundles

We have fully investigated the address SID not visible in our regulatory bundles issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1742933411 - 1742933566 Resolved

SMS Delivery Failures to Vivo in Brazil Via a Subset of Shortcodes

We are no longer experiencing SMS delivery failures to Vivo in Brazil via a subset of shortcodes. This incident has been resolved.

1742928177 - 1742949041 Resolved

SMS Delivery Failures To Multiple Networks in Multiple Countries

We are no longer experiencing SMS delivery failures towards multiple networks in these destinations:

Belgium Liberia Ecuador Tunisia Slovakia Poland Madagascar

This incident has been resolved.

1742920690 - 1742935541 Resolved

High Packet Loss on Inbound Calls to Brazil Phone Numbers

The issue affecting Twilio high packet loss on inbound calls to Brazil phone numbers has been resolved, and the service is functioning normally at this time.

1742918347 - 1742935237 Resolved
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