The issue affecting calls from Italian Network Subscribers to a subset of Twilio's numbers with the prefix +3904 has been resolved, and the service is functioning normally at this time.
The issue with verifying phone numbers with Twilio via voice call has been resolved and verifying phone numbers is operating normally at this time.
We are no longer experiencing SMS delivery delays when sending messages to Ditto Network in Philippines. This incident has been resolved.
We are no longer experiencing errors while using the WhatsApp Sandbox with Brazil WhatsApp Addresses. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Tigo network in Guatemala. This incident has been resolved.
The issue in US1 where Twilio accounts may not be able to receive an inbound call to a Twilio number has been resolved, and the service is functioning normally at this time.
We are no longer experiencing SMS delivery delays when sending messages to COOP network in Italy. This incident has been resolved.
We are no longer experiencing SMS delivery reports delays when sending messages to Altice Network in the US. This incident has been resolved.
Service interruption when accessing Voice Push Credentials in the Console has been resolved and is operating normally at this time.
For a subset of calls from 16:24-16:33 UTC on September 24, 2025, Twilio accounts may not be able to start, stop, pause or resume a call or conference recording via the Recordings API, or be able to modify an in-progress call using the Calls API. The issue has now been resolved.