Incident History

SMS Delivery Delays and Failures to Yemen Mobile Network in Yemen

We are no longer experiencing SMS delivery delays and failures when sending messages to Yemen Mobile Network in Yemen. This incident has been resolved.

1729107332 - 1729668773 Resolved

SMS Delivery Delays to Multiple Networks in United States

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the United States. This incident has been resolved.

1729101255 - 1729112401 Resolved

SMS Delivery Failures on MTS Network in Kazakhstan

We are no longer experiencing SMS delivery failures to to Kazakhstan MTS Network. This incident has been resolved.

1729091821 - 1729101214 Resolved

SMS Delivery Delays to AT&T Networks in Mexico for a Subset of Short Codes

We are no longer experiencing SMS delivery delays when sending messages to AT&T in Mexico for a subset of short codes. This incident has been resolved.

1729023538 - 1729072969 Resolved

Twilio Messaging Affected

Twilio Messaging was degraded for 4 minutes between 08:00 and 08:04 Pacific Time on 10/15/2024. During this period of time customers may have experienced 500 errors after a timeout when sending messages. The issue has now been resolved.

1729007886 - 1729007886 Resolved

SMS Delivery Delays From Denmark Numbers to Subset of Twilio Numbers

We are no longer experiencing SMS delivery delays when sending messages from Denmark numbers to a subset of Twilio Numbers. This incident has been resolved.

1729007711 - 1729017591 Resolved

SMS Delivery Delays to Smart Network in Philippines

We are no longer experiencing MMS/SMS delivery delays when sending messages to Smart Network in Philippines. This incident has been resolved.

1729005822 - 1729017802 Resolved

Flex Account Creation Issue via Admin Center

Account creation issue has been resolved and Twilio Flex is operating normally at this time.

1729001325 - 1729009728 Resolved

Message Creation Using Content Templates Impacted

This incident has been resolved.

1728983914 - 1728988167 Resolved

KYC Service is Failing in Germany

Issue has been resolved and KYC Service in Germany is operating normally at this time.

1728982726 - 1729000169 Resolved
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