Incident History

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.

SMS Delivery Delays to AT&T Network, this was degraded for 17 minutes between 11:33 AM and 11:50 AM Pacific Time on 10/08/2024. During this period of time customers may have experienced SMS Delivery Delays to AT&T Network. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Onvoy Spectrum mobile network in US via subset of short codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Airtel Network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Kolbi / ICE Network in Costa Rica. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Unite Network in Moldova. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to IER/Meteor network in Ireland. This incident has been resolved.

Inbound calls to Twilio phone numbers were degraded for 3 hours and 18 minutes between 18:46 and 22:04 Pacific Time on 10/06/2024. During this period of time, customers may have experienced inbound call failure to a subset of Thailand phone numbers. The issue has now been resolved.

Alphanumeric Sender ID registration page on the Twilio Console is operating normally at this time. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to America Net network in Brazil. This incident has been resolved.