Incident History

We are no longer experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US. This incident has been resolved.

We have fully investigated the SMS delivery delays when sending messages to Etisalat Network in United Arab Emirates issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

As per confirmation from Verizon Network, they have resolved the problems on their platform. We can also confirm stability in Twilio SMS and Voice services at this time. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to U Mobile Network in Malaysia. This incident has been resolved.

Twilio APIs were degraded for 10 minutes between 17:35 and 17:45 UTC on 09/30/2024. During this period of time customers may have experienced HTTP 5XX errors on various APIs.

We are no longer experiencing SMS delivery delays when sending messages to Zong Network in Pakistan. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Lliad Italia Network in Italy. This incident has been resolved.

The incident affecting Super SIM active data session connectivity has been resolved, and the product is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Aliv Network in the Bahamas. This incident has been resolved.

The issue affecting intermittent errors with API in US and Canada has been resolved, and the service is functioning normally at this time.