Incident History

Flex Insights HR is now seeing a recovery regarding the delayed data loads to GoodData workspaces. Users should start seeing up-to-date information in the portal. The incident has now been resolved.

The incident has been resolved and voice calls between Twilio Phone Numbers and network subscribers on affected networks in the United Kingdom are operating normally.

The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.

We are no longer observing data load errors for Flex Insights Historical Reporting while uploading data to Gooddata and the service is functioning normally at this time.

The incident has been resolved and voice calls between Twilio Phone Numbers and network subscribers on affected networks in the United Kingdom are operating normally.

We are no longer experiencing an issue with Twilio Phone Numbers API search. All systems are operational.

Twilio engineers have resolved the issues impacting ticket creation in the Twilio Help Center. All support tickets are now being created as expected. The Twilio Help Center is operating normally at this time.

The incident has been resolved and SMS delivery between Twilio Short Codes and Telcel network subscribers in Mexico is operating normally.

Twilio WhatsApp was degraded for 61 minutes between 4:30AM and 5:31AM Pacific Time on 04/30/2026. During this period of time customers may have experienced a delay in WhatsApp message delivery. The issue has now been resolved.

The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.