Incident History

Delay in updating Voice pricing for calls has been resolved and Voice REST API is operating normally at this time.

We are no longer experiencing issues with Real-time Transcription, Conversation Relay, and Voice Gather. This incident has been resolved following remediation efforts by our Speech-to-Text (STT) vendor, Google. This incident has been resolved.

We are no longer experiencing SMS delivery report delays when sending messages to O2 in the Czech Republic. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Trinidad and Tobago Digicel Network. This incident has been resolved.

We have fully investigated the Elevated 4xx errors for outbound messages issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

The issue affecting intermittent AccSec - T-Mobile API Errors has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Cellcard Network in Cambodia. This incident has been resolved.

We are no longer experiencing SMS Delivery Failures to U Mobile Network In Malaysia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the Vodacom Network in Tanzania. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to U Mobile Network in Malaysia.. This incident has been resolved.