Incident History

SMS Delivery Delays and Failures Between Twilio and Multiple Networks in Malaysia

We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1777948172 - 1777991637 Resolved

SMS Delivery Failures from Twilio Phone Numbers to Viva Bolivia

The incident has been resolved and SMS delivery from Twilio Phone Numbers to Viva network subscribers in Bolivia is operating normally.

1777928006 - 1777987549 Resolved

MMS Delivery Failures From a Subset of Twilio Long Codes to Liberty Media Puerto Rico

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Liberty Media network subscribers in Puerto Rico is operating normally.

1777927799 - 1777945692 Resolved

SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States is operating normally.

1777927204 - 1781734679 Resolved

SMS Delivery Delays From Multiple Networks in Croatia to Twilio Long Codes

The incident has been resolved and SMS delivery from network subscribers on multiple networks in Croatia to Twilio Long Codes is operating normally.

1777919873 - 1777934430 Resolved

SIP Registration Failure on iOS Bria Softphone

Following a thorough investigation, we can confirm that Twilio’s services are operating as expected. The SIP registration issue appears to be specific to the interaction between Bria iOS and the Twilio registrar. No action is required for other platforms, and Twilio infrastructure is fully functional.

1777881837 - 1777888470 Resolved

SMS Delivery Delays from Twilio to TIGO / COMCEL Guatemala

The incident has been resolved and SMS delivery from Twilio to TIGO / COMCEL network subscribers in Guatemala is operating normally.

1777861425 - 1777884596 Resolved

SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Cellularone United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States is operating normally.

1777850971 - 1777877901 Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

1777815466 - 1777840578 Resolved

Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United Kingdom

The incident has been resolved and voice calls between Twilio Phone Numbers and network subscribers on affected networks in the United Kingdom are operating normally.

1777744859 - 1778216250 Resolved
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