Incident History

We are no longer experiencing SMS delivery delays when sending messages to Orange / Altice in Dominican Republic. This incident has been resolved.

The issue affecting Call Failures From Subscribers To Denmark Twilio Phone Numbers has been resolved, and the service is functioning normally at this time.

The issue with Wise Owl Chats has been resolved and this feature is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Airtel network in Nigeria. This incident has been resolved.

We are no longer observing SMS delivery delays when sending messages to multiple networks in Côte d'Ivoire. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Airtel network in Nigeria. This incident has been resolved.

Twilio Verify was degraded for 28 minutes between 21:50:49 and 22:18:16 UTC Pacific Time on 09/05/2025. During this period of time customers may have experienced an increase in HTTP 500 and 503 codes and latencies on the Verifications API. The issue has now been resolved.

We are no longer experiencing SMS delivery report delays when sending to Surf Telecom in Brazil via subset of longcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Djibouti Telecom network. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Smart in Philippines. This incident has been resolved.