Incident History

The issue affecting Flex Billing model change broken for trial accounts. Has been resolved, and the service is functioning normally at this time.

The issue affecting intermittent sending messages to Djibouti Telecom Network In Djibouti has been resolved, and the service is functioning normally at this time.

The issue causing errors with AccSec UK API Error has been resolved and the service is functioning normally at this time.

SMS Delivery Delay to AT&T Network in United States of America between 2025/04/09 07:25 UTC and 2025/04/09 07:31 UTC. During this period of time customers may have experienced SMS Delivery Delay to AT&T Network in United States of America. The issue has now been resolved.

We are no longer experiencing SMS delivery failures to Safaricom in Ethiopia. This incident has been resolved.

The issue causing errors with AccSec - US API has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery failures to Cingular Wireless (AT&T) in United States of America. This incident has been resolved.

We are no longer experiencing SMS delivery report delays when sending messages to MTN Network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via Subset of Shortcodes. This incident has been resolved.

We are no longer observing 30036 errors on SMS and RCS verifications with Verify for a subset of customers. This incident has been resolved and this is operating normally at this time.