Incident History

We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network in Uruguay via a subset of longcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending and receiving messages to all networks in Canada via Toll Free Numbers and subset of Short Codes and Long Codes. This incident has been resolved.

SMS Delivery Delays to Multiple Networks in Columbia, service was degraded for 14 minutes from 13:25 to 13:57 Pacific Time on Dec 26, 2024. During this period of time customers may have experienced SMS Delivery Delays in Columbia. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to AT&T Wireless in United States via Subset of Shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Australia numbers to subset of Twilio Australia numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Mobile Network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telstra and Vodafone Networks in Australia. This incident has been resolved.

The issue affecting high packet loss on Inbound Calls to Twilio Israel phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays and failures when sending messages to Multiple European Countries. This incident has been resolved.

This is a duplicate incident and we already have an issue under investigation for SMS Delivery Delays and Failures to Movicel & Africell network in Angola.