Incident History

The issue affecting messaging pricing callbacks, usage notifications for Billing events and balance updates has been resolved and service is operating normally at this time.

Issue with WhatsApp sender onboarding has been resolved and service is operating normally at this time.

The incident has been resolved and SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan is operating normally.

The incident has been resolved and SMS delivery from Mexico to a subset of Twilio Short Codes is operating normally.

We have fully investigated the SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

The issues for Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States has been resolved and it is operating normally at this time.

The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and network subscribers on affected networks in the United States are operating normally.

We have fully investigated the 1 Console Login issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands is operating normally.