Incident History

SMS Delivery Failures from a Subset of Toll Free Numbers to AT&T Network in the United States

Twilio experienced SMS delivery failures from a subset of toll free numbers to AT&T Network in the United States for 219 minutes between 5:45 and 9:24 Pacific Time on 08/09/2026. The issue has now been resolved.

1786573184 - 1786573184 Resolved

SMS Delivery Failures from a Subset of Toll Free Numbers to AT&T Network in the United States

Twilio experienced SMS delivery failures from a subset of toll free numbers to AT&T Network in the United States for 219 minutes between 5:45 and 9:24 Pacific Time on 08/09/2026. The issue has now been resolved.

1786572048 - 1786572048 Resolved

Phone Number Configuration Failures

The failures with Phone Number configuration has been resolved and is operating normally at this time.

1786551043 - 1786566254 Resolved

Voice Caller ID Verification Failures

This incident will be resolved as the issue is related to the Phone Number Configuration Failures status page.

Please follow this status post for further updates:

https://status.twilio.com/incidents/358nbbp7zs3l

1786550919 - 1786560695 Resolved

Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Peru are operating normally.

1786546577 - 1786648961 Resolved

Twilio Flex Affected

Twilio Flex authentication was degraded for approximately 180 minutes (3 hours) between 11:27 AM and 2:27 PM Pacific Time on 08/11/2026. During this period of time, customers may have experienced failed or interrupted single sign-on (SSO) login attempts when authenticating into Flex. The issue has now been resolved.

1786544055 - 1786544055 Resolved

SMS Delivery Failures from Twilio to Zong Pakistan

The incident has been resolved and SMS delivery from Twilio to Zong network subscribers in Pakistan is operating normally.

1786541908 - 1786580807 Resolved

User Authentication Identity Gateway API Failure Increase for Three in United Kingdom

The incident has been resolved and User Authentication Identity Gateway API failure increase for Three in the United Kingdom is operating normally.

1786495474 - 1786521600 Resolved

SMS Delivery Delays From a Subset of Twilio Long Codes to Lebara France

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Lebara network subscribers in France is operating normally.

1786458619 - 1786476840 Resolved

Voice Call Audio Quality Degradation From a Subset of Twilio Phone Numbers to Multiple Countries in Europe

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in affected countries in Europe are operating normally.

1786453810 - 1786486538 Resolved
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