Incident History

We are no longer experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. This incident has been resolved.

Our engineers have monitored the fix and confirmed the issue with User Authentication Identity SNA missing redirects for T-Mobile in the United States has been resolved. All services are now operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Chile. This incident has been resolved.

The incident has been resolved and SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States is operating normally.

Between 06:37 UTC 02/26/2026 & 15:48 UTC 02/26/2026 Twilio Short Code Customers saw an elevated rate of failures for messages towards the US Cell network. The issue is now resolved.

The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.

The incident has been resolved and SMS delivery from Twilio to Mobifone network subscribers in Vietnam is operating normally.

The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Short Codes to Movistar network subscribers in Mexico is operating normally.

We no longer experience SMS delivery failures from a subset of Twilio Long Codes to Shelcomm network subscribers in the United States. This incident has been resolved.

The incident has been resolved and voice calls from Twilio Phone Numbers to Claro network subscribers in Puerto Rico are operating normally.