Incident History

We are no longer experiencing SMS delivery delays when sending messages to Smart Network in the Philippines. This incident has been resolved.

Twilio Lookup V2 Identity Match Service was degraded for 120 minutes between 07:05 PM and 09:05 PM Pacific Time on 03/06/2025. During this period of time customers may have experienced Identity Match Service degradation. The issue has now been resolved.

The issue affecting AccSec - US API Errors has been resolved, and the service is functioning normally at this time.

We are no longer experiencing MMS/SMS delivery failures to a subset of Twilio's Israel Phone numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Chile. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the Proximus network in Belgium. This incident has been resolved.

We have fully investigated the potential issue with SMS delivery failure triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Movicel in Angola. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Etisalat in United Arab Emirates. This incident has been resolved.