A small portion of outbound calls placed around 9:35 pm UTC on Tuesday, January 13th were signed with a degraded attestation level, Gateway Attestation (C). Calls were not blocked, and the issue has now been resolved.
We are no longer experiencing SMS delivery delays when sending messages to AT&T from a subset of Short Codes in the United States. This incident has been resolved.
We are no longer experiencing MMS/SMS delivery delays when sending messages to Verizon Wireless in the United States from a subset of long codes, short codes, and toll-free numbers. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Wind Network in Italy. This incident has been resolved.
We are no longer experiencing SMS delivery delays and failures when sending messages to Viettel Network in Burundi. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Ghana. This incident has been resolved.
We have fully investigated the issue with Twilio Verify Webhooks, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
We are no longer experiencing delivery delays from network subscribers to a subset of Twilio phone numbers in Australia. This incident has been resolved.
The issue affecting inbound voice call failures for a subset of Twilio phone numbers in El Salvador has been resolved, and the service is currently functioning normally.
We have fully investigated the “503 error” when accessing Twilio Console issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.