Incident History

SMS Delivery Delays to Small Networks in the United States of America Via Subset of Shortcodes

We are no longer experiencing SMS delivery delays when sending messages to small networks in the United States of America via a subset of short codes. This incident has been resolved.

1758030020 - 1758101077 Resolved

MMS Delivery Delays to Verizon Wireless in United States of America via Subset of Shortcodes

We are no longer experiencing MMS Delivery Delays to Verizon Wireless in United States of America via Subset of Shortcodes. This incident has been resolved.

1758026901 - 1758228847 Resolved

Our Engineers Are Investigating an Issue With 5xx Errors With Our Organisation Service

We have fully investigated the issue triggered by our automated alert for organisation services, and it was determined that there was no customer impact. All systems are operational.

1758023813 - 1758024681 Resolved

SMS Delivery Report Delays to Altice in the United States of America

We are no longer experiencing SMS delivery report delays when sending to Altice in the United States of America. This incident has been resolved.

1758020993 - 1758169392 Resolved

SMS Delivery Delays to Multiple Networks in Multiple Countries in APAC and EMEA

We are no longer experiencing outbound SMS delivery delays when sending messages to multiple networks in multiple Countries in APAC and EMEA regions. This incident has been resolved.

1758015204 - 1758024441 Resolved

Call Failures From and to a Subset of Twilio Australia Numbers

The issue causing call failures from & to a subset of Twilio Australia Numbers has been resolved, and the service is functioning normally at this time.

1758012431 - 1758021886 Resolved

SMS Delivery Delay To Oman Mobile Network In Oman Over A Subset Of Long Code

We are no longer experiencing SMS delivery delays when sending messages to Oman Mobile Network in Oman over a subset of long codes. This incident has been resolved.

1757995962 - 1758012589 Resolved

SMS Delivery Delay To & From Multiple Network In Hong Kong Via Subset Of Long Code

We are no longer experiencing SMS delivery delays when sending messages to & from Multiple Networks in Hong Kong via subset of long codes. This incident has been resolved.

1757988967 - 1758016338 Resolved

On Call Engineers are Investigating an issue with Virtual Agent

We have fully investigated the Virtual Agent issue triggered by our automated alert, and it was determined that there is no noticeable customer impact at this time. All systems are operational.

1757977732 - 1757981076 Resolved

SMS Delivery Delay and Failures To Intertelecom Network In Ukraine

We are no longer experiencing SMS delivery delays and failures when sending messages to Intertelecom Network in Ukraine. This incident has been resolved.

1757975415 - 1758034260 Resolved
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