Incident History

SMS Delivery Failures to Ucell Network in Uzbekistan

After investigation, we have determined that SMS Delivery to Ucell Network in Uzbekistan is performing as expected. We are declaring this incident as invalid.

1746426187 - 1746469607 Resolved

SMS Delivery Failures To Multiple Networks In Colombia

We are no longer experiencing MMS/SMS delivery failures to Multiple Networks In Colombia. This incident has been resolved.

1746422665 - 1746429882 Resolved

SMS Delivery Failures to Ooredoo Network in Myanmar

We are no longer experiencing SMS delivery to Ooredoo Network in Myanmar. This incident has been resolved.

1746418381 - 1746449781 Resolved

SMS Delivery Failures To a Subset of Twilio Israel Longcodes

We are continuing to experience SMS delivery failures to a subset of Twilio Israel Longcodes. We have contacted all impacted customers directly with further details while our engineers continue to work with our carrier partner to resolve the issue. This Status Page post will be marked as resolved but we will continue to update impacted customers separately.

1746409129 - 1747172639 Resolved

Indonesia Telkomsel API Errors

The issue affecting issue with Accsec carrier has been resolved, and the service is functioning normally at this time.

1746404519 - 1746428947 Resolved

SMS Delivery Delays to Smart Network in the Philippines

We are no longer experiencing SMS delivery delays when sending messages to Smart Network in the Philippines. This incident has been resolved.

1746290366 - 1746305465 Resolved

API Errors With Verify in Indonesia

The issue affecting Verify Service in Indonesia has been resolved, and the service is functioning normally at this time.

1746279419 - 1746337494 Resolved

SMS Delivery Delays and Failures to MegaFon Network in Russia

We are no longer experiencing SMS delivery delays and failures to MegaFon network in Russia. This incident has been resolved.

1746277041 - 1746308850 Resolved

Elevated HTTP 500 Errors for Quota API

Elevated rate of HTTP 500 errors for Quota API issue has been resolved and Flex is operating normally at this time.

1746276592 - 1746302587 Resolved

Minimal Customer Impact for Twilio Verify API requests Returning 503 Error Responses

We have fully investigated the Twilio Verify API receiving 503 error responses issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

1746230737 - 1746233487 Resolved
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