Incident History

We are no longer experiencing delivery report delays sending messages to Shelcomm Network in the United States of America. This incident has been resolved.

The issue affecting the creation of Flex Web Chats in Flex Conversations has been resolved. The service is now functioning normally.

We are no longer experiencing SMS delivery delays when sending messages to Altan Redes Network in Mexico. This incident has been resolved.

Recording API unavailable in IE1/AU1 home regions has been resolved and Recording API is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile & Verizon Networks in the US for a Subset of Short Codes. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Digitel Network in Venezuela. This incident has been resolved.

We are no longer experiencing delivery report delays when sending to AT&T Network in the US for a subset of Toll Free Numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.

HTTP 503 errors when trying to initialize the SDK client have been resolved and Programmable Chat Sync client SDKs are operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Xphone Network in Israel. This incident has been resolved.