Transcriptions for Voicemail Through VoiceBase are Delayed
Delayed voice recording transcripts through VoiceBase has been resolved and is operating normally at this time.
Incident History
SMS Delivery Delays to Telefonica Network in Chile via Domestic Long Codes
We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network in Chile via Domestic Long Codes. This incident has been resolved.
SMS Delivery Failures to Verizon Network in United States of America via a Subset of Long Codes
We are no longer experiencing SMS delivery failures to Verizon Network in United States of America via a subset of long codes. This incident has been resolved.
SMS Delivery Delays to MTN Network in Nigeria
We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.
Errors when attempting to fetch Conference instance resources
Between 1:04 - 1:06 PM Pacific time on May 1st, 2025, customers requesting to fetch conference instance resources (/Accounts/ACxx/Conferences/CFxx) may have received 503 errors. This incident is resolved.
SMS Delivery Delays to AmericanNet Network in Brazil
We are no longer experiencing SMS delivery delays when sending messages to AmericanNet Network in Brazil. This incident has been resolved.
SMS Delivery Delays to AT&T Network in the United States
We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in the United States. This incident has been resolved.
SMS Delivery Delays to Claro Network in Brazil
We are no longer experiencing SMS delivery delays to Claro Network in Brazil. This incident has been resolved.
Intermittent API Errors Returned From the Server With Verify Silent Network Auth in the US
The issue affecting intermittent API errors returned from the server with Verify Silent Network Auth in the US has been resolved, and the service is functioning normally at this time.
Intermittent 502 Response Codes Returned From the Server With Verify Silent Network Auth in Indonesia
The issue affecting intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia has been resolved, and the service is functioning normally at this time.