Incident History

We are no longer experiencing SMS delivery delays when sending messages to multiple MTN networks across African countries. This incident has been resolved.

We have fully investigated the KYC V4 compliance registration issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We have fully investigated the Twilio Console permissions issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Vodafone network in Egypt. This incident has been resolved.

Twilio Webhooks are operating normally.

We have fully investigated the Flex Insights issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures in France when sending messages to Bouygues Telecom via a subset of long codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Guam. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to China Mobile Network in China. This incident has been resolved.