Incident History

The issue affecting message delays to Hot Mobile Network in Israel Phone Numbers has been resolved, and the service is functioning normally at this time.

The customer impact of a retroactive issue with Voice Insights for Call Summaries in the US region has been resolved and is operating normally at this time.

We are no longer experiencing SMS delivery failures to Datora in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. This incident has been resolved.

The call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan has been resolved and the service is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Roshan/TDCA Network in Afghanistan. This incident has been resolved.

The service interruption with RCS orchestrated messages failing to reach end users due to Time-To-Live (TTL) expiring, resulting in undelivered delivery status reports (DLRs) has been resolved and is operating normally at this time.

We are no longer experiencing SMS delivery delays and failures when sending messages to Movicel network in Angola. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Coop Network in Italy. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro in Colombia. This incident has been resolved.