Incident History

The incident has been resolved, and SMS delivery from the Twilio to Claro network subscribers in Peru is operating normally.

The incident has been resolved and voice calls between a subset of Twilio Colombia Phone Numbers and network subscribers on affected networks in Colombia are operating normally.

The incident has been resolved and SMS delivery from Twilio to Pelephone and Ramy Levy network subscribers in Israel is operating normally.

The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic is operating normally.

The incident has been resolved and SMS delivery from Twilio to O2 network subscribers in the Czech Republic is operating normally.

The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio France Phone Numbers is operating normally.

The incident has been resolved and SMS delivery and delivery receipts from Twilio Short Codes to New Zealand are operating normally.

We are experiencing Sms Delivery Delays From and to a Subset of Twilio Shortcodes in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are closing this incident as it is being tracked under a duplicate incident. For any further updates, please refer to the following incident page: https://status.twilio.com/incidents/sgl34l18tvsy

We are currently investigating an issue where some Mexico customers using USD currency might experience issue related to account balance not getting updated successfully which is resulting in account suspension and preventing activation. Our engineering are actively investigating on this. We will provide another update as soon as more information becomes available. Thank you for your patience.