The Twilio Programmable Messaging API was partially degraded for 13 minutes on July 8, 2025 between 10:42 PST and 10:55 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Digi Mobil in Italy. This incident has been resolved.
Twilio Voice API was degraded for 14 minutes between 09:28 and 09:42 Pacific Time on 07/08/2025. During this period of time customers may have experienced increased HTTP 500s when making GET requests to the Programmable Voice Calls API endpoints for completed calls. Call creation and in-progress calls were not affected. The issue has now been resolved.
Twilio Zipwhip Messaging was degraded for 355 minutes between 00:34 and 06:29 Pacific Time on 07/08/2025. During this period of time customers may have experienced toll-free messaging latency. The issue has now been resolved.
We are no longer experiencing SMS delivery delays when sending messages to MTN in Afghanistan. This incident has been resolved.
We are no longer experiencing SMS delivery delays and failures when sending messages to Tigo network in Guatemala. This incident has been resolved.
The issue affecting intermittent Serverless customers receiving 429 (rate limit) errors when invoking functions has been resolved, and the service is functioning normally at this time.
We are no longer experiencing SMS delivery delays when sending messages to Claro in Dominican Republic. This incident has been resolved.
Twilio Conversations and Sync in the IE1 region was degraded for 4 minutes between 04:18 and 04:22 Pacific Time on 07/07/2025. During this period of time the customers may have experienced higher than normal latency and may have experienced a spike in 5xx errors. The issue has now been resolved.
We are no longer experiencing SMS delivery delays and failures when sending messages to NetOne network in Zimbabwe. This incident has been resolved.