Incident History

We are no longer experiencing SMS delivery delays when sending messages to Orange network in Mali. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Cellcom network in Israel. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to LycaMobile SARL Network In France. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to NCell Network in Nepal. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to CAMTEL network in Cameroon. This incident has been resolved.

We have successfully resolved the issue affecting our URL shortening service. During the incident, short links in messages were temporarily unable to be resolved for our customers. Incident Duration: Approximately 30 minutes (22:20 UTC - 22:50 UTC on March 8, 2025).

We are no longer experiencing SMS delivery delays when sending messages to Smart Network in the Philippines. This incident has been resolved.

Twilio Lookup V2 Identity Match Service was degraded for 120 minutes between 07:05 PM and 09:05 PM Pacific Time on 03/06/2025. During this period of time customers may have experienced Identity Match Service degradation. The issue has now been resolved.

The issue affecting AccSec - US API Errors has been resolved, and the service is functioning normally at this time.

We are no longer experiencing MMS/SMS delivery failures to a subset of Twilio's Israel Phone numbers. This incident has been resolved.