Incident History

We are no longer experiencing intermittent AccSec Canada API issue. This incident has been resolved.

We've become aware of a potential issue with Whatsapp DLRs receiving elevated 4xx responses with error code 470 from wa-container. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

The Inbound Webhook Resolutions for all RCS Inbound Messages has been resolved and is operating normally at this time.

We have fully investigated the SMS delivery delays when sending messages to multiple networks in Colombia and determined that the impact was limited to a small set of customers, who will be contacted individually to address any concerns. As such, we are closing this incident.

Outbound WhatsApp messages may failing with error code 63012 has been resolved and WhatsApp messaging is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Equatorial Guinea. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to Djibouti Telecom In Djibouti. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Drillisch 1&1 in Germany. This incident has been resolved.