We are no longer experiencing SMS delivery delays when sending messages on the Altice network for a subset of Short Codes, Long Codes, and Toll-Free numbers in the United States of America. This incident has been resolved.
While we continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs.
Given the limited number of customers impacted, Twilio will contact those impacted directly once actionable updates have been received from our Carrier Partner.
We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.