Incident History

We are no longer experiencing delivery report delays when sending to multiple networks in Portugal. The incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. This incident has been resolved.

We are continuing to investigate this issue.

We are no longer experiencing SMS delivery delays when sending messages to Africell Network in Congo. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Telefonica Network in El Salvador. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telikom Network in Papua New Guinea. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand. This incident has been resolved.

Twilio Flex, including Task Router, was degraded for 10 minutes between 11:19 AM and 11:29 AM Pacific Time on 11/18/2024. During this period of time customers may have experienced issues related to initiating, routing, and wrapping up calls. The issue has now been resolved.

We are no longer experiencing MMS delivery failures to AT&T Network in the US for a Subset of Short Code and Toll Free Numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays to multiple destinations via a subset of alphanumeric sender ID's and longcodes. The incident has been resolved.