Incident History

We are no more observing SMS delivery delays when sending messages to Telefonica Carrier in Chile, it is operating normally at this time.

New Flex Projects in Flex Admin Console are now operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica in Colombia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telenor in Serbia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in Czech Republic. This incident has been resolved.

The issue affecting inbound calls to Twilio Phone Numbers In Bulgaria phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer seeing SMS delivery delays when sending messages to Orange and Play Network in Poland. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Colombia. This incident has been resolved.

We have fully investigated the Flex insights issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

MMS messages were delayed, and were degraded for 30 minutes between 5:00 AM and 8:58 AM Pacific Time on 11/13/2024. During this period of time customers may have experienced interrupted messages. The issue has now been resolved.