Incident History

Twilio Intelligent Alerts Delivery Issues

Twilio Intelligent Alerts was degraded for 30 minutes between 1:02am UTC on July 3rd and 1:32am UTC on 07/03/2025. During this time, customers may have experienced issues with Intelligent Alert delivery for subscribed customers. The issue has now been resolved.

1751558188 - 1751558188 Resolved

Twilio Sender ID Deliverability

Twilio Sender IDs were degraded during the last 2 days. During this period of time customers may have experienced problems related to message deliverability using Sender IDs. The issue has now been resolved.

1751557107 - 1751557107 Resolved

SMS Delivery Failures to the Al Madar Network in Libya

We are no longer experiencing SMS delivery failures to Al Madar network in Libya. This incident has been resolved.

1751555818 - 1751585661 Resolved

Increased Latency in Creating Transcripts

Our engineers have monitored the fix and confirmed that the issue causing increased latency in creating transcripts has been resolved. All services are now operating normally at this time.

1751550021 - 1751560239 Resolved

SMS Delivery Delays to Wind Tre in Italy

We are no longer experiencing SMS delivery delays when sending messages to the Wind Tre network in Italy. The incident has been resolved.

1751549252 - 1751559473 Resolved

SMS Delivery Delays to Telefonica O2 Network in Germany

We are no longer experiencing SMS delivery delays to Telefonica O2 network in Germany. This incident has been resolved.

1751526433 - 1751535583 Resolved

SMS Delivery Delays to Onvoy Network In US for a Subset of Longcodes And Shortcodes

We are no longer experiencing SMS delivery delays when sending messages to Onvoy Network In US for a Subset of Longcodes And Shortcodes. This incident has been resolved.

1751514646 - 1751525048 Resolved

SMS Delivery Failures from Subscribers In Israel

We are no longer experiencing SMS delivery failures from Subscribers In Israel. This incident has been resolved.

1751510274 - 1751522511 Resolved

Increased Latency for Multiple Twilio Services

All services impacted due to increased latency for multiple Twilio services have recovered and are operating as intended. This incident has been resolved.

1751504443 - 1751514277 Resolved

On Call Engineers Are Investigating an Issue With Delays in Transcription Completion for Autotranscribe

Our engineers have resolved the issue with delay in transcription completion for autotranscribe.

1751498066 - 1751505186 Resolved
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