Incident History

We are still experiencing SMS delivery delays when sending messages to ETL Network in Laos, We have reached out to all impacted customers individually for further follow-ups.

We are no longer experiencing SMS delivery delay and failures to & from Multiple Networks in Canada. This incident has been resolved.

Twilio Programmable Message was degraded for 2 minutes between 21:10 UTC and 21:12 UTC on 03/04/2025. During this period of time customers may have received 500's in the API response when attempting to send a message. The issue has now been resolved.

The issues causing increased latency delivering Events has been resolved and Event Streams is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to 9mobile network In Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Ditto Network In Philippines Over International Pre-Registered SenderID. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Morocco. This incident has been resolved.

The issue with where logs are not displaying the most recent messages or current information due to synchronization delays in the log system has been resolved and Messaging Logs API is operating normally at this time.

We are no longer experiencing MMS delivery delays when sending messages to o US Cellular via Toll-Free Numbers. This incident has been resolved.

The issue affecting intermittent API errors with Account Security towards Telkomsel Network in Indonesia has been resolved, and the service is functioning normally at this time.