Incident History

Issue has been resolved and Twilio Flex Segment Builder is operating normally at this time.

Twilio Conversations and Sync were degraded for 6 minutes between 07:56 and 08:02 Pacific Time on 10/14/2024. During this period of time customers may have experienced increased amount of errors and increased latencies. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Smart Network in Philippines. This incident has been resolved.

The issues causing Super Sim DataLimit and ReadySimActivation Functionality Degraded have been resolved and the service is operating normally at this time.

This incident has been resolved.

We are no longer experiencing delivery report delays to CTBC Celular SA (CTBC) network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the Smile Network in Nigeria. This incident has been resolved.

We experienced intermittent one-way audio issues with the Symbio carrier. The issues were characterized by high latency, affecting the clarity of calls for a subset of users. During this period, customers may have experienced communication disruptions. The issue has now been resolved.

SMS Delivery Failure and Delivery Delays to Multiple Networks in the US for Subset of Short Codes was degraded for 27 minutes between 12:00 PM and 12:27 PM Pacific Time on 10/11/2024. During this period of time customers may have experienced. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to 9mobile in Nigeria. This incident has been resolved.