We've become aware of a potential issue with SMS delivery failures to multiple networks in Mexico via a subset of Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are no longer experiencing SMS delivery delays when sending messages to Telenor Network in Pakistan. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Glo Network In Nigeria. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in Mexico. This incident has been resolved.
We are no longer experiencing MMS delivery delays when sending messages to Multiple Networks in the US from a Subset of Shortcodes. This incident has been resolved.
Requests made to the Zipwhip Provisioning API (https://provision.zipwhip.com/api) may have failed during this incident which is now resolved. Time affected was 8:05 PM PT Oct 9 through 9:45 AM PT Oct 10. The issue has now been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the US for a Subset of Long Codes. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Zong Network in Pakistan. This incident has been resolved.
We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are no longer experiencing the issue with the default sender ID being configured unexpectedly. This incident has been resolved.