Incident History

We are no longer experiencing SMS delivery delays and failures when sending messages to Nur Telecom Network in Kyrgyzstan. This incident has been resolved.

We have fully investigated the Event Streams issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

The issue with Conversations and Flex service has been resolved. The service is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Al Madar Network in Libya. This incident has been resolved.

We are continuing to experience SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

The issue affecting Trusted Calling with stir/shaken failing has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Moov Network in Gabon. This incident has been resolved.

We are no longer experiencing delivery report delays when sending messages to Airtel-Vodafone in Jersey. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Guinea. This incident has been resolved.

The issue affecting message delays to Twilio US Phone Numbers has been resolved, and the service is functioning normally at this time.