Incident History

We are no longer experiencing SMS delivery delays when sending messages to Mobicom Network in Mongolia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to to Altan Redes in Mexico. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to small networks in the United States of America via subset of Short Codes. This incident has been resolved.

We've become aware of a potential issue with Profiles Data Lake and Profiles Data Services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

The issue with "Invalid recipient" errors due to a high volume of INBOUND_RECEIPT events with invalid remoteId values has been resolved and is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to to CTBC Celular SA (CTBC). This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Sierra Leone. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to 9mobile network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in Mexico. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to DiGi Network in Malaysia. This incident has been resolved.