Incident History

We continue experiencing SMS delivery delays when sending messages to Bitel Network in Peru. We have reached out to all impacted customers individually for further follow-ups.

We are no longer experiencing SMS delivery delays when sending messages to Etisalat network in Egypt. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Tigo Network in Honduras and Guatemala. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Xphone Network in Israel. This incident has been resolved.

We are no longer experiencing SMS delivery failures to WOM network in Colombia. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. This incident has been resolved.

Between October 16, 2025, at 21:15 UTC and October 17, 2025, at 19:45 UTC, some inbound SMS messages to Twilio accounts may have failed to be delivered, resulting in error code 30038. This issue was caused by an unexpected behavior following a filtering change. The change has since been reverted, and inbound SMS traffic is now processing as expected.

The issue affecting inbound calls to Twilio Brazil Phone Numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery failures when sending to and receiving from AT&T network in Mexico. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays and failures to Orange network in Spain. This incident has been resolved.