Incident History

We are no longer experiencing SMS delivery delays and failures when sending messages to Multiple Networks in Canada. This incident has been resolved.

The issue with the Twilio Console, where users intermittently see 'Access Denied' on the Twilio Admin (admin.twilio.com) page despite having appropriate access, has been resolved. The Twilio Admin (admin.twilio.com) page in the Twilio Console is now operating normally.

We are no longer experiencing MMS delivery delays to multiple networks in the US via subset of Shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures to K-Cell in Kazakhstan. This incident has been resolved.

Twilio Voice call recordings and streams are now operating normally.

We are investigating a service interruption with Voice Recording E2E. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS delivery failures on Orange in Spain. This incident has been resolved.

Customers of the Conversations API in the IE1 region are no longer experiencing intermittent HTTP 500 error responses from the REST API and Conversations API is operating normally at this time.

We are no longer experiencing SMS Delivery Delays & Delivery Receipt Delays to Telenor Network in Pakistan. This incident has been resolved.

We are no longer experiencing SMS delivery report delays when sending messages to Drillisch 1&1 in Germany. This incident has been resolved.