Incident History

SMS Delivery Delays to MTN in Nigeria

We are no longer experiencing SMS delivery delays when sending messages to the MTN network in Nigeria. This incident has been resolved.

1744226033 - 1744244240 Resolved

SMS Delivery Delays to Brisanet Network in Brazil

We are no longer experiencing SMS delivery delays when sending messages to the Brisanet network in Brazil. This incident has been resolved.

1744224542 - 1744242960 Resolved

SMS Delivery Delays to Airtel in Uganda

We are no longer experiencing SMS delivery delays when sending messages to the Airtel network in Uganda. This incident has been resolved.

1744214506 - 1744233022 Resolved

SMS Delivery Delay and Failures To And From Subset of Chile Twilio Numbers

We are no longer experiencing SMS delivery delays and failures to and from subset of Chile Twilio numbers. This incident has been resolved.

1744212786 - 1744221995 Resolved

Issues Retrieving and Updating Phone Number Configurations

Customers may have faced issues with retrieving and updating Phone Number configurations for 26 minutes between 01:35 and 02:01 Pacific Time on 04/09/2025. The issue has now been resolved.

1744191857 - 1744191857 Resolved

SMS Delivery Failures and Delays to Cingular Wireless AT&T in the US Over a Subset of Longcodes

Twilio SMS was degraded for 6 minutes between 12:25 and 12:31 Pacific Time on 04/09/2025. During this period of time customers may have experienced SMS delivery failures and delays to Cingular Wireless AT&T in the US Over a subset of longcodes. The issue has now been resolved.

1744188448 - 1744188448 Resolved

Outbound SMS Delivery Delays to America Net Network in Brazil

We are no longer experiencing SMS delivery delays when sending messages to America Net Network in Brazil. This incident has been resolved.

1744177337 - 1744203997 Resolved

SMS Delivery Delays to US Cellular Corp in the United States via a Subset of Short Codes

We are no longer experiencing SMS delivery delays when sending messages to US Cellular Corp in the United States. This incident has been resolved.

1744157970 - 1744172647 Resolved

SMS Delivery Delays to MTN Network in Zambia

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Zambia. This incident has been resolved.

1744145618 - 1744173046 Resolved

On Call Engineers are Investigating an issue with Missing Participant Events on Video Insights Participant Timeline

This incident has been resolved.

1744143277 - 1744143339 Resolved
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