Incident History

SMS Delivery Delays to MTN Network in Rwanda

We are no longer experiencing SMS delivery delays to MTN Network in Rwanda. This incident has been resolved.

1730844289 - 1730858758 Resolved

Errors When Purchasing Numbers in the Console

We are no longer experiencing 5XX errors when trying to purchase phone numbers over the API in the Console. This incident has been resolved.

1730833385 - 1730844152 Resolved

Automated Alert: No Customer Impact

We have fully investigated the CallServices issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.

1730828309 - 1730829653 Resolved

SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil

We are no longer experiencing SMS delivery delays when sending messages to the CTBC Celular SA (CTBC) network in Brazil. This incident has been resolved.

1730814400 - 1730872048 Resolved

SMS Delivery Report Delays to Brisanet Network in Brazil

We are making a correction to the previous communications on this StatusPage post. After some investigation, we've identified that SMS delivery delays were not impacted, but we experienced SMS delivery report delays to Brisanet Network in Brazil. This services is now fully recovered and we're resolving this incident. We apologize for the delays and any inconvenience this may have caused.

1730808404 - 1730836079 Resolved

SMS Delivery Delays to MTN in Ghana

We are no longer experiencing SMS delivery delays when sending messages to MTN network in Ghana. This incident has been resolved.

1730807138 - 1730838228 Resolved

Outbound Call Failures from a Subset of Twilio Phone Numbers

We are no longer experiencing outbound call sailures from a aubset of Twilio phone numbers. This incident has been resolved.

1730798224 - 1730815183 Resolved

On Call Engineers Are Investigating an Issue With Postflight Voice API

We have fully investigated the Postflight Voice API issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1730781515 - 1730782419 Resolved

Connectivity Lost on ~9.5% of Super SIM Devices

Active data sessions on Super SIM has been resolved and it is operating normally at this time.

1730777906 - 1730786837 Resolved

SMS Delivery Delays to TIM Network in Brazil

We are no longer experiencing SMS delivery delays when sending messages to TIM Network in Brazil. This incident has been resolved.

1730757753 - 1730771668 Resolved
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