Incident History

Conference Insights API Returns 5xx for Conferences in US2 Region

Incident impacting Conference Insights API for conferences created in the US2 region has been resolved and service is operating normally at this time.

1736808504 - 1736873578 Resolved

SMS / MMS Delivery Failures to Multiple Networks in the US and Canada for a Subset of Long Code and Toll free Numbers

We are no longer experiencing MMS/SMS delivery failures in the US and Canada. This incident has been resolved.

1736804842 - 1736815997 Resolved

AccSec US T-Mobile API Issue

The issue affecting Verify SNA for T-Mobile has been resolved, and the service is functioning normally at this time.

1736798349 - 1738359966 Resolved

SMS Delivery Delays to Surf Telecom Network in Brazil

We are no longer experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. This incident has been resolved.

1736787417 - 1736807452 Resolved

Inbound Call Failures to a Subset of Twilio Numbers From Multiple Coutries

The issue affecting inbound calls to Twilio phone numbers from multiple countries has been resolved, and the service is functioning normally at this time.

1736780933 - 1736798115 Resolved

SMS Delivery Delays to TIM Network in Brazil

We are no longer experiencing SMS delivery delays when sending messages to TIM network in Brazil. This incident has been resolved.

1736778484 - 1736831138 Resolved

SMS Delivery Delays to 02 Network in United Kingdom

We are no longer experiencing SMS delivery delays when sending messages to O2 network in the United Kingdom. This incident has been resolved.

1736774253 - 1736792018 Resolved

Recordings Failing to be Created in IE1 Home Region

Creating recordings for calls and conferences in the IE1 home region are now operating normally at this time. This incident has been resolved.

1736764549 - 1736765907 Resolved

AT&T US API Errors Impacting Account Security Services

The issue affecting AT&T US API with impact on Account Security Services has been resolved; the service is functioning normally at this time.

1736759445 - 1736803765 Resolved

SMS Delivery Delays to Telefonica Network in Mexico

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Mexico. This incident has been resolved.

1736728684 - 1736732288 Resolved
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