Incident History

Serverless production boxes lost connection with AuroraDB

Between 12:04 AM UTC - 12:14 AM UTC , we experienced database connection issues with RDS Proxy and AuroraDB, however the issue has auto-recovered. Our engineering team has confirmed full recovery of our systems. We are investigating further to understand the root cause of the connection drops.

1760407115 - 1760407115 Resolved

SMS Delivery Delays from and to Multiple Networks in United States of America via Subset of Shortcode

We are no longer experiencing SMS Delivery Delays from and to Multiple Networks in the United States of America via Subset of Shortcode. This incident has been resolved.

1760406964 - 1760416889 Resolved

SMS Delivery Failures to Alfa Network in Lebanon

We are no longer experiencing SMS delivery to Alfa Network in Lebanon. This incident has been resolved.

1760380522 - 1760410479 Resolved

SMS Delivery Delays to Multiple Networks in US for a Subset of Short Codes

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in US for a subset of Short Codes. This incident has been resolved.

1760373239 - 1760400358 Resolved

SMS Delivery Delays and AccSec API Errors To Vodafone Network In UK

We are no longer experiencing SMS delivery delays when sending messages to Vodafone Network in UK, and Account Security API errors. This incident has been resolved.

1760368958 - 1760387790 Resolved

SMS Delivery Delays to Telefonica Network in Panama

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Panama. This incident has been resolved.

1760359261 - 1760370937 Resolved

SMS Delivery Delays to Telefonica Network in Costa Rica

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Costa Rica. This incident has been resolved.

1760356620 - 1760387014 Resolved

TaskRouter API Failing to Update Flex Worker Skills

The TaskRouter API for updating worker skills in Flex is now operating normally. This incident is now resolved.

1760350770 - 1760358920 Resolved

SMS Delivery Failures to Google Voice in United States of America via Subset of Shortcodes

We are no longer experiencing SMS delivery failures to Google Voice in United States of America via Subset of Shortcodes. This incident has been resolved.

1760338790 - 1760356460 Resolved

SMS Delivery Delays To Claro Network In Brazil

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil. This incident has been resolved.

1760326719 - 1760359101 Resolved
⮜ Previous Next ⮞