Incident History

Our engineers are currently investigating the customer impact of a retroactive issue with SMS. We will follow up and provide customer impact details within 2 hours.

We are no longer experiencing delivery report delays when sending messages to Multiple Networks in the United States for a Subset of Short Codes.. This incident has been resolved.

We are no longer experiencing MMS delivery delays when sending messages to Rogers Wireless Network in Canada. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to and from Telefonica Network in Chile. This incident has been resolved.

We are still experiencing issues with ECR Upstream Issues, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

We are still experiencing issues with Exhausted ACK and DLR retry, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

We are still experiencing issues with Messaging Compliance, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29