Incident History

We are no longer experiencing SMS delivery to Jawwal in Palestine. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures to multiple networks in the US via a subset of short codes.. This incident has been resolved.

Twilio Programmable SMS was degraded for 58 minutes between 11:32 and 12:30 Pacific Time on 01/23/2026. During this period of time customers may have experienced SMS Delivery Failures to Claro Network in Costa Rica. The issue has now been resolved.

We have fully investigated the SMS Delivery Failures to Claro Network in Costa Rica issue triggered by our automated alert, and it was determined that the issue is now resolved. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Vivo network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to Orange / Altice in Dominican Republic. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Jawwal in Palestine, State of. This incident has been resolved.

We no longer experience SMS delivery delays when sending messages to Vivo network in Brazil. This incident has been resolved.

We are no longer experiencing SMS Delivery Delays To Digicel Network In Papua New Guinea. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro network in Brazil. This incident has been resolved.