Incident History

MMS Delivery Failures To And From Multiple US Networks

We are no longer experiencing MMS delivery to and from multiple US networks. This incident has been resolved.

1760087789 - 1760101668 Resolved

SMS Delivery Delays to Tele2 in Lithuania

We are no longer experiencing SMS delivery delays when sending messages to Tele2 in Lithuania. This incident has been resolved.

1760087190 - 1760103243 Resolved

SMS Delivery Delays and Failures to MTN Network in Ghana (620-01)

We are no longer experiencing delivery delays and failures to MTN Network in Ghana (620-01). This incident has been resolved.

1760058952 - 1760070559 Resolved

SMS Delivery Delays to MTN in Nigeria

We are no longer experiencing SMS delivery delay to MTN in Nigeria . This incident has been resolved.

1760052014 - 1760070103 Resolved

Legitimate SMS marked as SPAM on Android devices (in Google Messages)

The incident has been resolved, except for a small number of customers. We have escalated the issue to the involved handset operator for further investigation. We are closing this incident and will reach out to these customers individually for further follow-ups.

1760031319 - 1760132128 Resolved

SMS Delivery Delays to Shelcomm in United States of America

We are no longer experiencing SMS Delivery Delays to Shelcomm in United States of America. This incident has been resolved.

1760023210 - 1760057862 Resolved

SMS Delivery Delays and Failures to Movicel in Angola

We are no longer experiencing message delivery delays reports when sending to Movicel in Angola. This incident has been resolved.

1760017890 - 1760114102 Resolved

SMS Delivery Delays to Ooredoo Network In Tunisia

We are no longer experiencing SMS Delivery Delays to Ooredoo Network In Tunisia. This incident has been resolved.

1760007699 - 1760037875 Resolved

Programmable Messaging API returned 503 to the customers

The Twilio Programmable Messaging API was partially degraded starting from Oct 08th, 2025, 15:14:50 PST and ending at 15:15:00 PST. During this period of time, customers sending messages may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

1759965162 - 1759965162 Resolved

MMS Delivery Failures to Verizon Network in US via a subset of Short Codes

We are no longer experiencing MMS Delivery Failures to Verizon Network in US via a subset of Short Codes. This incident has been resolved.

1759955253 - 1759969067 Resolved
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