Incident History

On Call Engineers Are Investigating an Issue With Postflight Voice API

We have fully investigated the Postflight Voice API issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1730781515 - 1730782419 Resolved

Connectivity Lost on ~9.5% of Super SIM Devices

Active data sessions on Super SIM has been resolved and it is operating normally at this time.

1730777906 - 1730786837 Resolved

SMS Delivery Delays to TIM Network in Brazil

We are no longer experiencing SMS delivery delays when sending messages to TIM Network in Brazil. This incident has been resolved.

1730757753 - 1730771668 Resolved

MMS Delivery Delays to Multiple Networks in the US and Canada Via a Subset of Long-Code Numbers

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the US and Canada via a subset of long-code numbers. This incident has been resolved.

1730748471 - 1730762603 Resolved

Unable to Get Conference Meta-Data From APIs

Twilio Conferences was degraded for 15 minutes between 10:09 am - 10:24 am Pacific Time on 11/04/2024. During this period of time, customers were unable to get Conference meta-data from the APIs. The issue has now been resolved.

1730744749 - 1730745483 Resolved

SMS Delivery Failures on MTS Network in Kazakhstan

We are no longer experiencing SMS delivery failures to Kazakhstan, MTS Network. This incident has been resolved.

1730726870 - 1730738219 Resolved

SMS Delivery Report Delays to FarEasTone in Taiwan

We are no longer experiencing SMS Delivery Report Delays to FarEasTone in Taiwan. This incident has been resolved.

1730679973 - 1730698016 Resolved

SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil

We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. This incident has been resolved.

1730640344 - 1730659759 Resolved

SMS Delivery Delays to Small US Networks From a Subset of Shortcodes

We are no longer experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. This incident has been resolved.

1730638728 - 1730847470 Resolved

On Call Engineers are Investigating an issue

We have fully investigated the Programmable Voice issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1730633346 - 1730634955 Resolved
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