Incident History

We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. This incident has been resolved.

We have fully investigated the Programmable Voice issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays and failures when sending messages to the Movicel network in Angola. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to 2degrees in New Zealand. This incident has been resolved.

The incident related to API requests to update voice call which was throwing intermittent 5xx error has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to small US networks from a subset of Shortcodes. This incident has been resolved.

This incident causing SMS delivery delays when sending messages to Altice network in the United States of America via a subset of shortcodes is being investigated as part of the incident reported for small US networks. Please refer to https://status.twilio.com/incidents/nskqmmjd8y04 for further updates.

This incident has been resolved and REST API is operating normally at this time.

We are no longer experiencing MMS delivery delays when sent from Australian Numbers to Subset of Twilio Australian Numbers. This incident has been resolved.