We are no longer experiencing SMS delivery delays from a subset of alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. This incident has been resolved.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Multiple network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hour or as soon as more information becomes available.
We are no longer experiencing issues where saving Video Recordings would fail when Room names contained Unicode characters. This incident is now resolved.
Twilio SMS was degraded for 12 minutes between 03:23 and 03:35 Pacific Time on 03/26/2026. During this period of time, customers may have experienced SMS delivery delays from a subset of Twilio Phone Numbers to Australia. The issue has now been resolved.
The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries in Mexico, Bangladesh, Pakistan and Azerbaijan is operating normally.