Incident History

SMS Delivery Delays to TIGO Network in Guatemala

We are no longer experiencing SMS Delivery Delays to TIGO Network in Guatemala. This incident has been resolved.

1769794280 - 1769801497 Resolved

Delay in Transcription Completion

Conversational Intelligence transcription latencies has been resolved and it is operating normally at this time.

1769788699 - 1769794989 Resolved

DIP Returns Incorrect MNP Data For Some Numbers in France

Twilio Messaging APIs was degraded between 10/31/2024 and 01/30/2026. During this period of time customers may have experienced SMS and MMS delivery problems to a small subset of ported mobile numbers in France. The issue has now been resolved

1769786771 - 1769786771 Resolved

Outbound Call Failure To Lycamobile In UK from a Subset Of Twilio Numbers

The issue affecting outbound calls to Lycamobile in UK from a subset of Twilio numbers has been resolved, and the service is functioning normally at this time.

1769785861 - 1769817118 Resolved

SMS Delivery Delays To Vala Network in Kosovo

We are no longer experiencing SMS delivery delays when sending messages to Vala Network in Kosovo. This incident has been resolved.

1769780397 - 1769908367 Resolved

Customers Unable to Proceed Past Address Page in Upgrade Flow

The issue preventing customers from proceeding past the address page in the upgrade flow has been resolved, and the console is now operating normally.

1769773292 - 1769784424 Resolved

SMS Delivery Delays to Lycamobile Ltd in Netherlands

We are no longer experiencing SMS Delivery Delays to Lycamobile Ltd in Netherlands. This incident has been resolved.

1769757938 - 1769791234 Resolved

SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short Codes

We are no longer experiencing SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short Codes. This incident has been resolved.

1769731075 - 1769741032 Resolved

SMS Delivery Delays to NetOne Zimbabwe

We are no longer experiencing SMS delivery delays when sending messages to NetOne Zimbabwe. This incident has been resolved.

1769728284 - 1769756050 Resolved

Increased Delays in Transcription Completion

Transcription delays has been resolved and are operating normally at this time.

1769721694 - 1769725798 Resolved
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