Subset of SMPP API MO messages were delayed. Impact lasted for 235 minutes between 00:03 and 03:58 UTC on 04/21/2026. During this period of time customers may have experienced delays. The issue has now been resolved.
The incident has been resolved and MMS delivery receipts and MMS delivery between a subset of Twilio Short Codes and network subscribers on affected networks in the United States are operating normally.
The delays in with Emergency Address registrations has been resolved, and the service is functioning normally at this time.
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN network subscribers in Ghana is operating normally.
The incident has been resolved and MMS delivery from a subset of Twilio Phone Numbers to the United States is operating normally.
The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Norway Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
The incident has been resolved and voice calls from network subscribers to Twilio Norway Phone Numbers are operating normally.
The incident has been resolved and SMS delivery from Twilio to affected networks in India is operating normally.
We are no longer experiencing any issue towards RCS messages on AT&T devices. This incident has now been resolved.