Incident History

Messaging Services Failures with Errors 90014

Messaging Services Failures Incident has been resolved. Customers may have experienced up to 5% of their traffic sent through Messaging Services failing with 90014 error code due to an incorrect resolution on the Validity Period. Service is operating normally at this time.

1749839439 - 1749844169 Resolved

SMS Delivery Delays to Grameenphone in Bangladesh

We are no longer experiencing SMS delivery delays when sending messages to Grameenphone in Bangladesh. This incident has been resolved.

1749824783 - 1749832437 Resolved

Intermittent Message Delivery Delays or Failures Across US1 and IE1 Regions

Customers may have experienced intermittent message delivery delays or failures across US1 and IE1 regions during the following time windows:

June 12 23:32 PT - June 13 00:07 PT June 13 01:30 PT - June 13 01:35 PT

The issue has now been resolved.

1749818202 - 1749818202 Resolved

SMS Delivery Delays to Liberty Mobile Network in Puerto Rico Over A Subset Of Short Code

We are no longer experiencing SMS delivery delays when sending messages to when sending messages to Liberty Mobile Network in Puerto Rico over a subset of short codes. This incident has been resolved.

1749797416 - 1749814905 Resolved

On Call Engineers are Investigating an issue

We have fully investigated the SMS delivery report delays to Telstra network in Australia via a subset of longcodes triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1749796520 - 1749797863 Resolved

SMS Delivery Report Delays to Hello Network in Cambodia

We are experiencing SMS delivery report delays to Hello Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1749791585 Ongoing

SMS Delivery Delays to Smart Axiata Network in Cambodia

We are no longer experiencing SMS delivery delays when sending messages to Smart Axiata Network in Cambodia. This incident has been resolved.

1749783305 - 1749807786 Resolved

SMS Delivery Delays to Brisanet in Brazil

We are no longer experiencing SMS delivery delays when sending messages to [Carrier Network]. This incident has been resolved.

1749777665 - 1749836151 Resolved

SMS Delivery Delays To 9mobile Network In Nigeria

We are no longer experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. This incident has been resolved.

1749764483 - 1749847814 Resolved

Messaging Media Endpoints 5XX Errors

Messaging media endpoints both for media list and media instance within the messaging logs domain. <0.05 % of requests are returning 5XX errors has been resolved, and Messaging Media endpoints are operating normally at this time.

1749759416 - 1749771494 Resolved
⮜ Previous Next ⮞