This situation has been mitigated for a subset of impacted short codes, for the remaining impacted shortcodes, impacted customers will receive an external communication informing about the situation and next steps. This post will be resolved
On June 25th between 04:53 and 04:54 UTC, Twilio Verify API experienced an increased number of HTTP 5xx errors and higher latencies across the verification endpoints. The issue has now been resolved.
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
We have observed a recovery in SMS delivery from a subset of Twilio Sender IDs to SmartFren network subscribers in Indonesia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
The incident has been resolved and User Authentication Identity SNA failure increase and Gateway API failure increase for EE in the United Kingdom is operating normally.