Incident History

We are no longer experiencing SMS delivery failures to Twilio Numbers in France. This incident has been resolved.

Performance in Twilio Console login has been resolved is operating normally at this time.

The incident causing SMS Deliver Report Delays when sending messages to Onvoy Spectrum Mobile in the United States of America via a subset of Short Codes has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.

We are no longer experiencing SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro Network In Dominican Republic. This incident has been resolved.

We are no longer experiencing inbound SMS delivery delays to the subset of Twilio phone numbers and outbound SMS delivery delays and failures over domestic Long Codes in Philippines. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Movicel network in Angola. This incident has been resolved.

We have fully investigated the issue with SMS delivery reports to multiple networks in United States of America via subset of shortcodes triggered by our automated alert, and it was determined that there is no customer impact. This incident has been resolved.

We have fully investigated the SMS delivery delays when sending messages to Bouygues Telecom in France via Subset of Longcodes issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Airtel network in Nigeria. This incident has been resolved.