Incident History

We are no longer experiencing MMS delivery failures to T-Mobile network in Unites States of America. This incident has been resolved.

We are no longer experiencing SMS delivery failures when sending to the Orange network in Israel. This incident has been resolved.

We are no longer experiencing SMS delivery failures when sending to the Fastweb network in Italy. This incident has been resolved.

We are no longer experiencing SMS delivery failures to the 365 Wireless network in the United States over a subset of short codes. This incident has been resolved.

We have fully investigated the data availability issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Vodacom in South Africa. This incident has been resolved.

We are no longer experiencing SMS delivery delays to Google voice in United States of America via subset of shortcodes. This incident has been resolved.

We are no longer experiencing MMS delivery delays when sending messages to the AT&T Network in the US. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to DigiMobil (Movistar) in Spain. This incident has been resolved.

Between 01:30 AM PT until 12:34 PM PT today, concatenated SMS traffic towards US Cellular for a subset of short codes was inadvertently affected after work was performed by the mobile operator. Some messages may have arrived garbled. In order to mitigate the issue, the concatenation feature was disabled on traffic towards US Cellular, for impacted shortcodes. We are actively working with US Cellular to resolve this issue as quickly as possible, so concatenation can be re-enabled.